Kainos
Senior Sales Operations Analyst
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Senior Sales Operations Analyst
Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger.
Senior Sales Operations Analyst
Sales Operations & Data Insight | Senior Associate
At Kainos, we’re looking for a Senior Sales Operations Analyst to turn sales data into clear, actionable insight that helps our sales teams and leadership make better decisions. In this role, you will work closely with sales leadership, finance and operational stakeholders to deliver reporting, analysis and process improvement that strengthens performance, data quality and business efficiency.
Key Responsibilities
- Produce high-quality sales reporting, commentary and analysis for weekly, monthly and quarterly business reviews.
- Turn complex sales and pipeline data into clear insights, trends and recommendations for senior stakeholders.
- Support the improvement of CRM data quality, governance and KPI definitions.
- Identify opportunities to streamline reporting, automate manual tasks and improve sales operations processes.
- Partner with colleagues across Sales, Finance and Operations to support forecasting, performance tracking and decision-making.
- Maintain and improve guidance, tools and documentation so users can work more effectively and consistently.
- Manage Sales Order backlog
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Essential Requirements
- Experience using data to identify business opportunities and recommend improvements.
- Strong analytical skills with the ability to spot trends, risks and missed opportunities in data.
- Experience of working with CRM systems as a trusted source of customer and sales information.
- Ability to review and improve data models, KPI calculations and reporting outputs.
- Experience in developing, using or interpreting Power BI dashboards.
- Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders.
- Strong Excel skills and confidence working with sales and performance data.
- Experience producing reporting, data quality outputs, dashboards or visualisations.
- A passion for data-led decision-making, efficiency and best practice.
Desirable
- Experience in sales operations, commercial reporting or business insight roles.
- Knowledge of standard AI tools; Copilot Cowork, Copilot for Sales
Who You Are
You are curious, organised and commercially aware, with a strong eye for detail and a collaborative approach. You are confident working with data, comfortable challenging constructively, and able to communicate clearly without jargon. You share Kainos values by being determined, honest, respectful, creative and cooperative in how you work with others. Not afraid to get stuck in with details.
About Kainos
At Kainos, we use technology to solve real problems, overcome complex business challenges and make people’s lives easier. We build strong relationships with our customers and deliver digital solutions across our Digital Services and Workday practices for clients in healthcare, commercial and the public sector. Join us and help shape the insight, data quality and operational excellence that support better sales performance across Kainos.
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Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.
We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.
Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That’s why we’ve been ranked in the Sunday Times Top 100 Best Companies on numerous occasions. For more information, see kainos.com.
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