Ralph Lauren
Senior Sales Professional
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Ralph Lauren Corporation
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands, and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups, and Celebration.
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Location
Westfield Stratford, London
What We Offer
- The opportunity to work for an iconic and unique lifestyle brand in our Westfield Stratford location.
- Exciting career opportunities.
- Competitive benefits package and discounts.
- An environment where you can bring your whole self to work.
What You'll Do
Business Client Development
- Support the sales team in the absence of manager(s) to ensure an extraordinary client experience to maximize sales and commercial opportunities in-store and via outreach.
- Build and maintain a loyal client base of Very Important Customers (VICs), Super VICs, and top clients.
- Communicate, engage, and energize the team to maximize performance using service metrics.
Leadership & Engagement Support
- Support the manager(s) in creating an inclusive working environment with a client-first culture.
- Support the team using service metrics in the absence of manager(s) to deliver sales and profit results.
- Support the manager(s) in developing the team's product knowledge and selling culture.
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Operations
- Expert in Ralph Lauren clienteling and digital tools, store systems, procedures, cash management, and able to interpret key business reports.
- Uphold and coach Brand standards and Brand presentation.
- Communicate product and client feedback to buyers and manager(s) and coordinate marketing initiatives and price changes.
Who You Are
- Energetic, passionate, and results-driven team player.
- Experience in a premium/luxury environment with proven management abilities.
- Excellent organizational and communication skills with in-depth Brand and product knowledge.
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