Gazelle Global
Senior Service Delivery Manager (SC Cleared)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Delivery Manager | Contract | Leiston | 100% Onsite | SC Cleared
I'm working with a leading consultancy delivering critical infrastructure projects and looking for an experienced Service Delivery Manager to join an initial 6-12 month contract, offering a strong day rate.
You'll own the end-to-end delivery of IT managed services, ensuring SLA/KPI performance, customer satisfaction, and continual service improvement. This is a customer-facing role where you'll lead governance meetings, manage suppliers, drive ITIL best practices, and oversee service transitions into BAU.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key experience:
- Proven Service Delivery Manager experience within Managed Services
- Strong ITIL knowledge (Incident, Problem, Change & Service Management)
- Experience across M365, Azure, Service Desk, Cloud, Network or End User Computing
- Excellent stakeholder and supplier management skills
- ServiceNow ITSM experience
- SC Clearance is essential (active clearance preferred)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This is a fantastic opportunity to support a high-profile programme within a complex, regulated environment.
For more information and direct contact with me, please send me an email and call only if required. I will be sure to check responses daily and shortlist the best candidates; if you are shortlisted, you will hear from me.
Robert@gazellegc.com
+44 7506151904
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills