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Senior Service Designer
Service Designer – Netcompany
Company Description
Are you ready to join Netcompany, one of the fastest-growing technology companies, where we disrupt the marketplace and revolutionise the way businesses operate?
We are leading the charge as a digital challenger in Europe, evolving the next generation of IT consulting. Operating across public and private sectors, we provide diverse services—from application development, cloud migration, to program delivery—designed to meet evolving business needs.
Job Description
Role Description
As a Service Designer at Netcompany, you will deliver high-profile digital products and services for some of the UK’s largest companies and Public Sector organisations.
You’ll work with market-leading technologies, bridging user, technical, and business operations to develop solutions that:
- Meet user needs
- Drive business impact
- Generate societal benefit
Key Responsibilities
- Experience delivering in the UK public sector, complying with GDS standards and passing Service Standard Assessments
- Build and maintain strong stakeholder relationships as a key deliverability point of contact
- Deeply understand user, business needs, sector context, and operational requirements in highly complex service areas
- Analyse user needs and business objectives to design transformative concepts, UX solutions, and service blueprints
- Aid in defining vision and outcomes for products, services, and programmes
- Lead design workshops and sprints, engaging teams, senior stakeholders, and end-users
- Rapidly iterate and test digital service prototypes with real users
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Minimum Qualifications & Requirements
You must demonstrate the ability to:
- Align with agile, multi-disciplinary teams in delivering new services as part of large, complex transformations
- Exceed expectations in client relationships, collaborating across teams and tight deadlines
- Apply expertise in the UK public sector, including GDS standards and Service Standard Assessments
- Communicate complex technical and business challenges clearly to diverse stakeholders—balancing direction-setting with stakeholder management
Benefits
Netcompany offers:
- Hybrid working model with flexible options
- 25 days’ paid holiday
- Private Medical Healthcare through Vitality
- Competitive pension contributions and life assurance
- Support for professional certifications via L&D programs
- Exclusive retail discounts (restaurants, supermarkets, travel, leisure, and well-being)
- Access to Employee Resource Groups (ERGs), fostering connections among colleagues from diverse backgrounds
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Company Culture & Mission
Netcompany has secured 5th place in the Glassdoor UK Top 50 Best Places to Work (2024 Employees’ Choice Awards). Our ethos is rooted in entrepreneurial spirit, low bureaucracy, high agility, and flexibility—empowering individuals to succeed.
Since our UK acquisition of Hunter Macdonald (2017), we’ve grown globally to 7,400+ employees, with operations across UK, Denmark, Norway, Poland, Netherlands, and Vietnam. We proudly uphold our status as a Disability Confident Employer, committed to fostering an inclusive environment.
If you require reasonable adjustments or additional support during the recruitment process, don’t hesitate to contact us at: reasonableadjustments@netcompany.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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