Catch22
Senior Service Manager - Health & Wellbeing

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Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Job Description
We are looking for an experienced and values-led Senior Service Manager – Health & Wellbeing to provide operational leadership across a varied portfolio of children and young people’s services, including substance use, emotional health, risk and resilience, prevention, early help and wider health and wellbeing provision.
Reporting to the Assistant Director, you will lead and support service managers and senior leads, ensuring services are safe, high quality, financially sustainable and focused on delivering meaningful outcomes for children, young people and families. You will maintain strong oversight of performance, safeguarding, quality, compliance, finance, people management and continuous improvement, taking early action where risks or pressures emerge.
You will work closely with commissioners, partners, internal colleagues and senior leaders to strengthen service delivery, support integrated pathways and contribute to Catch22’s strategic priorities. The role requires confident people leadership, strong operational grip, sound judgement and the ability to translate strategy into clear delivery plans and improvement activity.
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We are looking for someone with experience of managing children and young people’s services within health, wellbeing, substance use, emotional health, early help, prevention or related provision. You will bring strong stakeholder engagement skills, financial and performance management experience, a commitment to safeguarding and quality, and the ability to lead teams through change, innovation and service improvement.
This is an opportunity to play a key role in shaping high-quality, impactful services that support children, young people and families to achieve positive outcomes.
Qualifications
Click here for the role requirements in the JD
Additional Information
- Salary: £50,000 per annum
- Hours of work: Full Time, 37 hours per week
- Contract: Permanent
- Location: Home-based, with travel across the UK
- Closing Date: Closed as soon as appropriate candidates are identified
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.


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Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Please note, we will conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
Catch22’s Commitment to Ban the Box
Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see our statement of commitment on hiring people with convictions for more information.
Contract type
Full time - permanent
Department
Young People & Families
Service type
Young People, Families and Communities
Compensation
up to GBP 50000 - yearly
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