Logical Media Group
Senior Shopify Project & Account Manager (Remote - CET Hours)
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Senior Shopify Project & Account Manager – Freelance Opportunity
About the Role
LMG Staffing Solutions is hiring Senior Shopify Project & Account Managers for a fast-growing eCommerce-focused digital agency specialising in Shopify development, conversion rate optimisation (CRO), SEO, and retention marketing.
This freelance contractor position is ideal for a candidate who excels in a fast-paced agency environment, thrives in stakeholder-driven collaboration, and has proven expertise in managing Shopify-based projects from kickoff through launch and ongoing optimisation.
Key Responsibilities
Project Delivery Management
- Manage 5–7 concurrent Shopify, CRO, SEO, and ongoing support projects, including:
- Shopify website builds
- Conversion rate (CRO) initiatives
- SEO retainers
- Post-launch optimisation
- Maintain timelines, budgets, documentation, and delivery quality
- Manage Asana boards, schedules, risk registers, and change requests
- Coordinate cross-functional teams (developers, designers, SEO specialists, email marketers)
- Ensure projects stay on scope and meet KPIs
Client Relationship Management
- Act as primary client point of contact, leading:
- Proactive updates via Loom, email, and meetings
- Recurring strategy and roadmap alignment discussions
- Development of long-term client relationships built on trust, transparency, and growth opportunities
- Identify upsell and retainer expansion potential
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Team Leadership & Coordination
- Lead weekly delivery reviews and alignment meetings
- Distribute workflow tasks across designers and developers
- Conduct quality assurance (QA) reviews and enforce agency standards
- Provide mentorship to junior team members
- Escalate risks/blockers to leadership where necessary
Process & Operational Excellence
- Assist in refining SOPs, improving workflows, and updating documentation
- Drive continuous improvement via retrospective reviews
- Ensure clean past-project records and visibility through reporting
- Contribute ideas for operational efficiencies and scalable processes
Commercial & Scope Management
- Review Proposals, quotes, and scope changes
- Align with profitable business targets against estimated budgets
- Assist in estimate preparation and scope prioritisation
Experience & Requirements
- 4+ years in project management, account management, or agency operations – preferably in eCommerce/Shopify environments
- Hands-on experience managing multiple concurrent client projects
- Strong grasp of Shopify ecosystems, delivery workflows, and agile principles
- Confident in stakeholder management, prioritisation, and remote work
- Hands-on experience with Asana, Slack, Notion (and preference for Figma, Loom, Shopify)
- Preferred: Experience working alongside CRO, SEO, and email marketing teams
- Respected presence and ability to lead teams – ideally with remote/work-from-home orientation
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Preferred Tools & Technologies
- Asana (project management)
- Slack (internal comms)
- Notion (knowledge base)
- Figma (collaboration)
- Shopify Platform (website workloads)
- AI Tools (e.g., Claude, documentation)
- Great-to-have: Agile/Scrum experience
Working Pattern
- Core hours: 10:00 AM – 6:00 PM CET (flexibility may be required for client-critical deadlines)
- Fully remote
- Project-based contracting
Why Join Us?
✔ Remote, full-time engagement for an ambitious Shopify-first agency ✔ Work with premium eCommerce brands seeking fast, scalable solutions ✔ Grow within a high-performing, international team ✔ Opportunities to shape client workflows and long-term processes ✔ Commercial freedom to innovate and drive scalable processes
expressions of interest welcome; discuss rates on application.
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