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Sabio Group is a trusted expert in Contact Centre, AI and Data. We design, build and run automation-led customer experiences for leading brands, combining deep domain expertise with modern engineering and a consulting mindset. We are collaborative, curious and outcomes-driven, and we invest in people who want to learn and grow in a supportive, inclusive environment.
Role Purpos
e As a Senior Software Engineer (DevOps) within the AI Practice, you will play a key hands-on role in designing, building and operating secure, scalable and highly automated software solutions for our customer
s. You will bring a strong DevOps mindset, taking ownership of solutions across the full lifecycle — from design and build through deployment, monitoring and continuous improvement. The role is customer-facing and delivery-focused, working on AI-enabled and cloud-native solutions using modern, automation-first engineering practic
es. Key Responsibili tiesDesign, build and maintain high-quality software solutions using modern programming languages, cloud platforms and DevOps tool ing.Apply a DevOps and automation-first approach across infrastructure provisioning, CI/CD, deployment, testing and operati ons.Engineer secure, scalable and observable systems using modern DevOps practices, including infrastructure as code and automated quality contr ols.Take ownership of services in production, including monitoring, troubleshooting, performance tuning and reliability improveme nts.Work directly with customers to understand requirements, shape technical solutions and clearly communicate progress, risks and outco mes.Troubleshoot complex issues across application code, integrations, infrastructure and cloud servi ces.Contribute to shared DevOps tooling, reusable components, infrastructure-as-code patterns and engineering standards within the AI Pract ice.Collaborate closely with other engineers and delivery leads to ensure high-quality, on-time deliv ery.Continuously evaluate and adopt new DevOps tools, technologies and patterns to improve delivery efficiency and platform reliabil
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ity. Skills Knowledge and Expe rtiseStrong experience as a Senior Software Engineer working across multiple technology st acks.Proven DevOps experience, with a strong automation-first engineering min dset.Experience designing, deploying and supporting production systems using CI/CD pipelines and infrastructure as code.Ability to rapidly learn new technologies and apply them effectively in customer environm ents.Excellent problem-solving and troubleshooting skills across software, infrastructure and cloud platf orms.Strong written and verbal communication skills, including confidence in customer-facing r oles.Hands-on experience with:Infrastructure as Code (Terraform, Ansible or sim ilar)CI/CD pipelines and DevOps to olingC# (.NET 8+) and/or Java (Sp ring)JavaScript using a modern framework (React, Angular or sim ilar)Bash and Power ShellAWS, ideally including Amazon Co nnectContainerisation and orchestration (Docker, Kubern etes)Linux environ
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ments Nice t o HaveExperience with relational databases such as MSSQLExperience with Redis or similar caching techno logiesExposure to AzureExposure to Google Cloud Platform (GCP)Experience w ith GoExperience with VMwareTelephony or IVR expe
rience Why Join UsWork on high-impact AI, cloud and DevOps transformation programmes for leading global brands.Be part of a collaborative, outcomes-driven engineering culture with strong DevOps pra ctices.Continuous learning with access to mentoring, frameworks and clear career progr ession.An inclusive and supportive environment where diversity is valued and everyone can
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