Netrolynx AI
Senior Software Engineer (Salesforce)
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About The Company
Vitality is a leading health and life insurance provider committed to transforming the way individuals approach their health and well-being. With a focus on innovative solutions, personalized customer experiences, and a holistic approach to health, Vitality empowers its members to lead healthier lives. The company leverages cutting-edge technology and data-driven insights to deliver exceptional services and support. Recognized for its dynamic work environment and commitment to societal impact, Vitality continues to grow as a trusted partner in health and wellness.
About The Role
We are seeking a highly skilled Senior Software Engineer with expertise in Salesforce to join our UK Member Claims & Plan Servicing Engineering team. This hybrid role offers the opportunity to work two days per week in our offices located in Bournemouth, London, or Stockport, with the flexibility of full-time hours. The successful candidate will play a pivotal role in designing, developing, and implementing innovative Salesforce solutions that enhance customer journeys and streamline business processes. As a senior member of the engineering team, you will collaborate closely with stakeholders across the organization, influence architectural decisions, and mentor junior engineers. This role also provides an exciting opportunity to champion emerging technologies, including artificial intelligence, to foster continuous improvement and deliver business value.
Qualifications
- Extensive hands-on experience developing on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flows, and integrations.
- Proven expertise in delivering solutions across Salesforce Clouds such as Financial Services Cloud, Service Cloud, Data 360, and Agentforce.
- Strong understanding of Salesforce architecture, security, governance, and best practice design principles.
- Experience working within Agile teams and modern DevOps environments, with familiarity in CI/CD practices and tools like SFDX, Git, and automated deployment pipelines.
- Excellent problem-solving skills with the ability to diagnose and resolve complex technical challenges efficiently.
- Effective stakeholder engagement skills, capable of translating business requirements into technical solutions.
- Demonstrated leadership and mentorship abilities, supporting the growth and development of fellow engineers.
- A curious mindset with a keen interest in emerging technologies, including AI and platform enhancements, to drive innovation.
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Responsibilities
- Design, develop, and enhance Salesforce solutions utilizing Apex, Lightning Web Components, Flows, Platform Events, and APIs to support seamless customer and adviser journeys.
- Manage the full software development lifecycle, including design, build, testing, deployment, release, and ongoing support to ensure high-quality outputs.
- Lead the technical design of scalable, secure Salesforce solutions across various Clouds, including Financial Services Cloud, Service Cloud, Data 360, and Agentforce.
- Investigate and resolve complex production issues, providing root cause analysis and implementing long-term corrective actions.
- Collaborate with Product Managers, Architects, and business stakeholders to translate requirements into effective technical solutions.
- Promote engineering best practices, ensuring solutions adhere to quality, security, governance, and compliance standards.
- Participate in architectural discussions and technology decisions, influencing the future direction of the Salesforce platform.
- Support and enhance DevOps processes, including source-driven development, automated deployments, and CI/CD pipelines.
- Mentor and coach fellow Software Engineers, sharing expertise and fostering a culture of continuous learning and improvement.
- Evaluate new Salesforce features, AI capabilities, and platform updates, recommending opportunities for operational efficiency and improved customer experience.
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Benefits
- Competitive bonus schemes that reward your performance regularly.
- A pension plan with contributions matched up to 6% of your salary, with total contributions up to 12%.
- Access to Vitality's award-winning health insurance, offering comprehensive coverage and wellness rewards.
- Life assurance coverage of four times your annual salary.
- Flexible working arrangements to support work-life balance.
- Opportunities for professional development and career progression within a supportive environment.
- Additional perks and benefits available on our careers page, including health and wellness programs, employee discounts, and more.
Equal Opportunity
Vitality is an equal opportunity employer committed to fostering an inclusive environment for all employees. We value diversity and are dedicated to ensuring that everyone has equal access to employment opportunities regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic protected by law. We believe that a diverse workforce enhances our ability to innovate and serve our members effectively. We encourage applications from all qualified candidates and are committed to providing a supportive and respectful workplace where everyone can thrive.
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