Postman
Senior Solutions Architect (French, Spanish, or Portuguese Speaking)
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Senior Solutions Architect (French, Spanish, or Portuguese Speaking)
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore—where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Visit postman.com or follow Postman on X via @getpostman.
PS: We highly recommend reading The "API-First World" graphic novel to understand our vision at Postman.
The Opportunity
As a Senior Solutions Architect – Strategic Accounts, you will play a pivotal role in managing and growing Postman’s most critical enterprise relationships. This is a senior-level, high-impact role that blends deep technical expertise with business strategy, customer relationship management, and growth leadership.
You will act as a trusted technical advisor and strategic partner to marquee customers, helping them unlock the full value of Postman’s API platform. By deeply understanding their architecture, goals, and organizational dynamics, you will drive technical delivery, scale adoption, and uncover new opportunities for innovation and expansion across the enterprise.
This role is ideal for a technically astute and customer-obsessed individual who thrives at the intersection of technology and business. You bring a hunter mentality, a strong sense of ownership, and a passion for discovering new use cases and building lasting partnerships with engineering and leadership stakeholders alike.
What You’ll Do
Strategic Engagement & Customer Leadership
- Serve as the technical lead and trusted advisor for a portfolio of Postman’s most strategic enterprise accounts, guiding customers through every stage of the API lifecycle.
- Develop a deep understanding of each customer’s strategic initiatives, organizational goals, and API maturity, aligning Postman’s platform to support outcomes like:
- Digital acceleration
- Internal developer productivity
- API monetization
- Define and drive joint success plans reflecting both technical enablement and business value realization.
Business-Driven Technical Advisory
- Engage with technical and non-technical stakeholders to translate business drivers and pain points into actionable technical strategies using Postman’s products.
- Articulate complex problem spaces—like API governance, developer onboarding, service discoverability, or versioning challenges—into clear implementation paths.
- Provide proactive, high-touch advisory promoting best practices in:
- API design
- Testing
- Monitoring
- Collaboration
- Consumption
Pattern Matching, Knowledge Sharing & Product Influence
- Identify and synthesize recurring usage patterns, friction points, and unmet needs across your customer portfolio to influence Postman’s strategic approach to large enterprises.
- Contribute to internal playbooks and reusable architectures enabling broader teams to scale enterprise best practices.
- Act as a critical feedback loop to the Product and Engineering teams, providing structured, prioritized insights to:
- Inform roadmap discussions
- Influence feature prioritization
- Partner with Product Managers during:
- Roadmap reviews
- Early access programs
- Pilot deployments to ensure enterprise requirements are incorporated early.
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Opportunity Discovery & Growth Activation
- Adopt a hunter mindset within each strategic account to uncover:
- New use cases
- Teams
- Departments where Postman can deliver high value
- Use product usage data, strategic account planning sessions, and stakeholder interviews to map expansion pathways.
- Collaborate closely with:
- Account Executives
- Customer Success Managers to drive revenue growth through:
- Renewals
- Expansions
- Cross-functional adoption
Cross-Functional Collaboration
- Operate as a hub of strategic account intelligence, collaborating seamlessly with teams across Postman:
- Sales & Customer Success
- Define account strategy
- Measure business impact
- Solutions Engineering
- Conduct deep technical validations
- Provide implementation guidance
- Product & Engineering
- Advocate for critical customer needs
- Influence roadmap direction
- Marketing & Partnerships
- Amplify customer stories
- Surface use cases
- Explore integrations
- Sales & Customer Success
- Lead or contribute to:
- Cross-functional account reviews
- Customer Business Reviews (QBRs)
- Internal deal desk discussions
Relationship Building & Executive Engagement
- Build long-term, trust-based relationships with:
- Senior technical and business stakeholders
- Navigate complex customer organizations to influence decision-making and drive alignment across silos.
- Represent Postman with:
- Thought leadership
- Strategic presence in customer briefings, workshops, and co-innovation sessions.
About You
- 8+ years of experience in a technical, customer-facing role (e.g., Technical Account Manager, Solutions Architect, Enterprise Consultant) with a strong emphasis on working with:
- Fortune 500 or large-scale global enterprises
- Complex, multi-cloud and hybrid environments
- Role requires 30% - 40% travel, and is based in London, UK.
- Fluent in French, Spanish, or Portuguese.
- Proven track record of:
- Driving enterprise adoption of API platforms
- Delivering measurable impact through:
- Solutioning
- Technical leadership
- Strategic account growth
- Technical knowledge of the end-to-end API lifecycle, including:
- RESTful API design
- GraphQL
- OpenAPI/Swagger specifications
- API governance frameworks:
- Schema standardization
- Lifecycle management
- API security protocols:
- OAuth 2.0
- JWT
- API keys
- SSO/SAML integrations
- Best practices at scale for:
- Mocking
- Testing
- Monitoring
- Documentation
- Environment and variable management for multi-stage deployments
- Hands-on experience with:
- Source control (Git)
- CI/CD systems (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps)
- Modern DevOps/infra tools (Docker, Kubernetes, Terraform)
- Ability to develop custom scripts or integrations in JavaScript or Python for:
- Workflow automation
- API validation
- Bridging systems (e.g., analytics, internal tooling)
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Your very own career expert that helps elevate your application to the next level.
-
Strong business acumen and executive presence—capable of:
- Translating technical challenges into business opportunities
- Aligning Postman’s value to customer KPIs such as:
- Time-to-market
- API reuse
- Governance compliance
- Platform ROI
-
Proven success in leading:
- Customer-facing workshops
- Technical enablement sessions
- Strategic roadmap reviews
-
Ability to communicate effectively across:
- Engineering
- Platform
- Security
- Executive audiences
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Comfortable navigating and influencing cross-functional internal teams (Sales, Product, Engineering, CS, Solutions Engineering)
-
Highly curious, analytical, and driven by impact, with a mindset that seeks:
- Continuous learning
- Scalable patterns
- Long-term customer advocacy
What Else?
In addition to Postman’s pay-on-performance philosophy and a flexible work schedule in a fun, collaborative team, Postman offers: Full medical coverage Flexible PTO Wellness reimbursement A monthly lunch stipend
Our wellness programs support:
- Physical health
- Mental well-being
Our team-building events ensure:
- Strong connections
- Shared experiences
Our donation-matching program allows contributions to causes you care about.
At Postman, we value in-person collaboration. Our model operates:
-
5 days in the office for roles based in:
- San Francisco Bay Area
- Boston
- Austin
- New York City
- Tokyo
- London
-
Bangalore roles have a 3-days-on/2-days-off hybrid model currently, transitioning to fulltime in-office by the end of the year.
Our in-office approach prioritizes: Shared knowledge Brainstorming sessions Clear communication Trust building (not replicable via Zoom)
Our Values
At Postman, we seek the same curiosity we see in our users. We value:
- "Transparency & honest communication"—open discussions of both successes and failures.
- Focused goal-setting, reinforcing our larger vision.
- An inclusive culture where every contribution is valued equally.
We prioritize delivering the best products possible.
Equal Opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to:
Race | Color | Religion | Sex | Sexual orientation | Gender perception or identity | National origin | Age | Marital status | Protected veteran status | Disability status
Note: Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company without a signed agreement.
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