West Mercia Police
Senior Specialist Deskside & Engineering Services
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Senior Specialist Deskside & Engineering Services
Senior Specialist Deskside & Engineering Services
You don’t need a badge to make a difference. As part of our police staff team, your skills and perspective help us cut crime, build safer communities, and support victims.
About the Role
The primary purpose of this role is to work as a member of the Deskside Support and Engineering Services team, providing local supervision of colleagues as required, ensuring:
- An efficient and effective customer service
- A quality end-to-end ICT service for West Mercia Police
Key Responsibilities
To provide a high level of technical support across West Mercia Police, including for:
- Internal and external customers
- ICT services
- Specialist applications and equipment
To be responsible for the day-to-day supervision of the:
- Deskside Support team
- Engineering Services team
Including:
- Overseeing daily work processes
- Supporting continual professional development of team members
Role Details
- Office-based position
- CV-only application process – ensure your employment history is current
- 2-stage interview process:
- Online interview (via Teams) to discuss suitability and experience
- Potentially a face-to-face interview to learn more about the role
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Vetting requirement: Candidates must have been a UK permanent resident for the last 5 years at the time of application.
Closing date: 12 noon, 16th July 2026
Benefits
West Mercia Police offers a competitive rewards package:
- 28 days annual leave (increases to 33 days after 5 years’ service) + public holidays
- Generous pension scheme
- Health and wellbeing support, including:
- Occupational health services
- Staff networks
- Employee Assistance Programme (EAP)
- Police Mutual membership, affordable private healthcare, and savings schemes
- Discounted gym memberships
- Electric Vehicle and cycle-to-work scheme discounts
- Blue light discounts (15,000+ offers from high-street retailers)
- Blue light card registration for further savings
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For more details: [Visit the West Mercia Police benefits webpage](website link omitted).
Commitment to Inclusivity
We embrace diversity and welcome applications from everyone. Flexible working is considered where suitable for the role. Internal redeployment priority – positions offered to eligible colleagues passing the selection process.
If you’re an underrepresented candidate unsure about applying, we encourage you to consider this role if you meet most criteria.
Interview requirement: Photo ID is necessary. Follow the link to obtain alternative ID if you don’t have a passport or driving licence (expired acceptable). [(Photo ID Link)]
Support needed? Contact the recruitment team:
- Phone: 01905 718444
- Option 1, then 5
- Email: BOC.staff.recruitment.team@westmercia.police.uk (Internal applicants: use myBop).
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