Senior Specialist, Shareholder Services

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance—this is what we’re all about. Join us and be part of something extraordinary.

Role: Senior Associate, Client Service

Location: Manchester, UK

We’re seeking a future team member to join our UK Transfer Agency (TA) Operations team as a Senior Associate, Client Service.

In this role, you’ll have a meaningful impact by:

• Serving as the primary point of contact for clients and auditors conducting due diligence reviews and audit visits, ensuring professional, timely, and effective communication throughout the process.
• Coordinating and managing the calendar of client visits and audits by collaborating with operational teams to:
  • Schedule meetings,
  • Track milestones, and
  • Ensure the team is prepared for all engagements.
• Providing end-to-end oversight of audits and visits, including activities such as:
  • Managing data requests and transfers,
  • Attending key meetings, and
  • Monitoring progress to support a smooth and successful execution.
• Identifying risks, issues, or delays during audits and visits, then escalating them promptly to senior managers within the Transfer Agency (TA) team to drive timely resolutions and accurate delivery.