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About Encord
Encord is the universal data layer for AI, helping over 300 AI teams train and run models with the right data. Our platform indexes, curates, annotates, and evaluates data throughout the AI lifecycle—from development to production.
Trusted by industry leaders like Woven by Toyota, AXA, UiPath, and Zipline, we are an ambitious team of 100+ working at the forefront of AI. We’ve raised $60M in Series C funding from investors including Wellington Management, CRV, Next47, and Y Combinator.
Senior Site Reliability Engineer
The Role
We’re looking for a Senior Site Reliability Engineer to join our growing platform engineering team. You’ll play a key role in:
- Building and operating Encord’s core infrastructure.
- Ensuring our platform is performant, reliable, observable, and scalable.
- Leading efforts to scale our platform as we grow from hundreds to thousands of AI teams worldwide, managing PB-scale data.
You’ll help shape a culture of high-performance, resilient software through technical contributions, mentorship, and collaboration with multiple squads.
What You’ll Do
Performance & Capacity
- Profile and optimise large-scale data pipelines and storage/compute workloads.
- Work with teams to establish performance benchmarks and long-term scalability planning.
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Collaboration
- Partner with backend and ML engineers to enhance CI/CD pipelines.
- Champion reliability best practices and review infrastructure changes.
Reliability & Availability
- Define and own SLOs/SLIs/SLA for critical services.
- Build alerting, runbooks, and incident response processes.
- Lead blameless postmortems and iterative improvement processes.
Infrastructure & Cloud
- Design, deploy, and maintain cloud infrastructure on GCP & AWS at scale.
- Manage Kubernetes clusters, networking, and petabyte-scale storage.
Automation & Tooling
- Improve developer productivity through automation and internal tooling.
- Guide and review automation efforts across engineering teams.
Observability
- Instrument services with metrics, logs, and distributed tracing (Prometheus, Grafana, OpenTelemetry, Datadog or similar).
- Build observability infrastructure and best practices, ensuring observability before services hit production.
What We’re Looking For
We seek a Senior SRE or Platform Engineer with expertise in production environment work. Key qualities include:
- Hands-on experience in SRE, DevOps, or platform engineering at scale.
- Strong foundation in resilient distributed systems and high-performance architecting.
- Solid understanding of networking, OS fundamentals, and databases.
- Familiarity with observability (metrics, logs, traces, alerting systems).
- Comfortable with on-call rotations and incident management.
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Our Tech Stack
We take a pragmatist approach—while we use the following in our platform, we’re not rigid about prior experience:
- Backend: Python (FastAPI, Gin), Rust
- Frontend: TypeScript, React
- Deployment: Kubernetes
- Infrastructure: GCP (GKE, BigQuery, Cloud Storage, etc.)
If you’re open to learning and have a passion for building scalable, dependable systems, Encord is a great place to grow.
Why Join Encord?
✅ High-growth startup with competitive salary, commission, and meaningful equity. ✅ Strong in-person culture—most of the team works in our London office, 4+ days a week. ✅ 25 days+ annual leave (plus UK public holidays). ✅ Annual learning budget and opportunities to visit/demonstrate solutions for customers and partners. ✅ Company lunches twice a week, monthly socials, and bi-annual team offsites.
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