• TAMs are the technical point of contact for partners we are integrating with, and are the voice of the partners to our internal teams.
• Technically astute, with the ability to assess a partner's capability to perform an integration accurately.
• Works closely with partner teams to thoroughly explain functionality and field all questions quickly and effectively.
• Evaluates partners' designs and plans to identify and resolve issues prior to implementation.
• Identifies and defines requirements unique to partner integrations or devices, and drives technical negotiation and alignment with partners.
• Drives partners to adapt to our standard integration architecture, deciding on a bespoke integration only when standard integration is not achievable.
• Works with both internal and external partner engineering teams as necessary, and serves as the subject matter expert (SME) for each integration owned.
• Represents the voice of partners, taking a data-driven approach to surface key partner insights and using them to improve our integration experience.
• During the integration, partners with our Ops team to verify testing and assists in resolving any identified issues.
• Ensures partners stay within the defined strategy of the Partner Integration Program. If a partner is identified for bespoke work, collaborates with Product Management, Engineering, Program Management, and other relevant teams to implement solutions.

Must have exceptional written and verbal communication skills, along with a background in technical production, program management, engineering, architecture, or a similar technical discipline.

Qualifications and Experience…

• You have played a lead role in the delivery of a major product or feature launch, either as a Technical Account Manager, Product Manager, Program Manager, Engineer, or Solutions Architect.
• You balance technical depth, product knowledge, business understanding, and organisational and communication skills to ensure the right decisions are made whenever and wherever you're involved, backed by a demonstrated track record.
• You understand back-office systems such as authentication, authorisation, identity management, billing, and entitlements, and have demonstrated the ability to deliver projects in these areas.
• You understand affiliate equipment, including set-top boxes, and know how to work with partners to integrate our app onto that equipment and that equipment into our broader framework.
• You are an effective communicator across all levels and disciplines — from Engineering to Marketing/Distribution to Executive Leadership — and communicate effectively both internally and with external Affiliates and Partners in those same disciplines.
• You effectively manage multiple stakeholders and projects across various stages of implementation.
• Lead the planning, execution, and delivery of projects across multiple product and technology teams around the world.
• Communicate clearly, analyse technical designs, organise project timelines, secure commitments, manage risks, identify critical paths, spot edge cases, triage bugs, review metrics and data, and monitor launch operations for large software projects.
• You use data to assess the success of what you've launched.
• You demonstrate sound judgement across multiple projects or programme areas, and can manage more than one project simultaneously and successfully.
• You understand organisational and corporate goals and ensure your projects deliver what's required to meet them.

• Bachelor's degree with significant experience in Technical Account Management, Product Management, Programme Management, Engineering, or Solutions Architecture.
• Must have the legal right to work in the country hired.
• Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.