Travis Perkins plc
Senior Store Assistant - Keyholder
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Senior Store Assistant - Keyholder
What You'll Do
Senior Store Assistant (Keyholder) – Dunstable
- Hours: 20 hours per week
- Contract: 3 months fixed-term
- Location requirement: Lives locally with easy commute to the store
- Shift requirement: Must manage early starts (7 AM) and late finishes (8 PM)
At Toolstation, our focus extends beyond today—we aim to help you grow with us. Many of our managers began on the shop floor before advancing to managing their own stores or overseeing operations.
Role Overview
This is more than just a store support role. You’ll be:
- The welcoming friendly face of Toolstation, guiding customers to their needs
- Hands-on with deliveries, warehouse tasks, and shelving stock
- Working in a fast-paced, team-focussed environment with varying temperatures (indoor roles can be warm/hot in summer or chilly in winter)
- Providing exceptional customer service while maintaining store standards
- Supporting colleagues through supervisory cover (when required)
Key Responsibilities & Accountabilities
While retail experience isn’t mandatory, the role requires:
- Previous supervisory experience (or demonstrated ability to step up) in a set-up where accountability matters.
Day-to-day duties:
- Deliveries: Handle and manage incoming deliveries efficiently.
- Stock and order prep: Unpack stock, restock shelves, and prepare orders expediently.
- Customer service:
- Initiate conversations to understand customer project needs.
- Proactively usher customers toward Toolstation Club/Trade Accounts, explaining the benefits (competitive pricing and exclusive deals).
- Store management (keyholder duties):
- Open and close the store independently.
- Assign daily tasks to team members.
- Provide short-term supervisory support as needed.
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What You'll Bring
Essential Skills & Attributes
- Personality: Warm, professional, and consistently friendly.
- Reliability: Dependable, flexible, and committed to team support.
- Accountability: History of taking responsibility in prior roles; eases into mentoring/leading as required.
- Attitude: Bring positive energy, enthusiasm, and a proactive approach.
(Experience isn’t as critical as drive! Hands-on skills, work ethic, and commitment carry more weight.)
What You'll Get
Career Growth at Toolstation
We’re proud of our internal progression — our managers often started as shop-floor staff before advancing to store management or business leadership.
Opportunities for Development
- Transition across roles both in and outside Toolstation stores.
- Join the Travis Perkins Group family of businesses for additional growth avenues.
Training & Support
- Toolstation Academy programmes.
- Apprenticeship opportunities.
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Benefits Package
Toolstation invests in your well-being with:
Paid Leave & Rewards
- 22 days annual leave (plus bank holidays).
- Bonus scheme.
- Cycle-to-work scheme.
Shellshock Proof Savings
- Pay-as-you-earn (SAYE) options.
- 20% discount across all Travis Perkins businesses.
Health & Wellbeing
- Pension scheme with life assurance.
- Digicare+ health and wellness support.
- Financial health advice and recognition awards.
- 1,000+ retailer discounts.
About Toolstation
As part of Travis Perkins plc, Toolstation is one of the UK’s fastest-growing multi-channel retailers for tools, accessories, and building supplies. We cater to tradespeople, DIY enthusiasts, and self-builders—making us a versatile, active destination for millions.
This is an exciting time of store growth and cross-business diversification, offering devoted colleagues ample room to develop professionally.
Next Steps
Interested? Explore more at www.toolstationjobs.com.
Apply now! Our policy ensures equal opportunities and fair promotion: we value skills, adaptability, and ambition without regard to background.
(No document/privacy policies included, focus remains strictly on job details.)
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