Accomplish Group
Senior Support Worker - Summerhill Avenue (NP19)
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Package Description
JOB ROLE: Senior Support Worker
LOCATION: Newport (NP19)
SALARY: £14.45 - £15.05* per hour
If you are a Support Worker with an NVQ / QCF Level 3 in Health and Social Care and the enthusiasm and commitment to live our company values every, this may be the role for you!
About Summer Hill Avenue
We’re thrilled to introduce Summer Hill Avenue, a brand-new residential care home opened in 2025. Nestled in the heart of Newport, Summerhill Lane will provide high-quality accommodation and support for up to 12 adults with Acquired Brain Injuries and Neurological Conditions. As a new service, we are setting the standard for compassionate, personalized care, and creating an environment where residents can thrive, develop, and lead fulfilling lives.
At Summerhill Lane, we believe in a person-centered approach that focuses on each individual’s unique goals and aspirations. We work closely with families, carers, and healthcare professionals to create tailored support plans that foster independence and enhance well-being.
About The Role
As a Senior Support Worker, you’ll play a vital role in establishing a high standard of care, working alongside a dynamic team to support individuals and their families in every aspect of daily life. Your leadership will help us deliver a compassionate, person-centered approach to support.
This is an exciting opportunity for an experienced Senior Support Worker to take a leadership role at our brand-new service. You will be responsible for overseeing the day-to-day care delivery, supporting and mentoring a team of Support Workers, and ensuring each individual receives personalized care that helps them live independently and comfortably.
As a Senior Support Worker, You Will Be Involved In The Day To Day Support And Routine Of The People Within The Service Including
- Lead by example, delivering hands-on support to residents and ensuring they receive high-quality care tailored to their individual needs.
- Supervise and mentor a team of Support Workers, providing guidance and support as they carry out their duties.
- Take responsibility for assessing and creating care plans in collaboration with residents, families, and healthcare professionals.
- Ensure compliance with care standards and regulations, maintaining the safety and well-being of everyone in the service.
- Develop and implement activities that support residents’ personal development, independence, and emotional well-being.
- Coordinate care needs, including assisting with healthcare appointments, administering medication, and providing personal care where necessary.
- Maintain effective communication with residents, their families, and healthcare teams to ensure a collaborative approach to care.
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Why Join Us
- Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
- DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- Blue Light Card - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
- Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
- Care First - We care about your well-being and that's why we're pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you - confidentially and at no cost.
- Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
- NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
- Long Service Awards - It's our way of saying a heartfelt thank you for everything you do.
- Cycle to Work Scheme - You could save up to 42% on a brand-new bike and accessories.
- Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.
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About Keys Group
Keys Group supports over 2,500 individuals across its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.
As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.
Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please
Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18
Dependent on qualifications and experience
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