Saffron Housing Trust Limited
Senior Surveyor, . Saffron Housing Trust Limited
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About Saffron Housing Trust Limited
Norwich NR15 2XP, UK
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Inclusive Features
Disability Confident scheme
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Job Description
The Vacancy
Full-time: 37 hrs per week - Hybrid Working
Proposed Interview Date: TBC
We have an exciting opportunity for a Senior Surveyor to lead and manage a team of 5 Asset surveyors delivering high-quality condition surveys and stock data collection, technical inspections, and responsive repairs surveys across Saffron's property portfolio and support the Head of Property Maintenance and the wider Asset team with strategic asset planning, contribute to investment programmes, and drive continuous improvement in survey and repair practices.
Key Responsibilities Include
- Lead, manage, motivate, and develop a team of Asset surveyors.
- Provide technical oversight of condition and responsive repairs surveying, including diagnosis of building defects, damp and mould assessments, and specification of remedial works.
- Undertake surveys to inform legal disrepair cases and provide schedules of dilapidation and associated repairs to bring cases to resolution.
- Ensure all work complies with health and safety, building regulations, and internal policies and procedures. Keep accurate records, certificates, and inspection data for audit and compliance purposes.
- Plan and allocate workload, ensuring surveys and inspections meet service targets and SLAs
For a full list of responsibilities, please see the attached Role Profile.
Our Ideal Candidate Will Have
Education and Qualifications:
- A recognised Degree, HNC or Building Surveyor qualification or the equivalent experience (E).
- Professional membership or working towards membership of a relevant body (e.g. RICS, CIOB, CIH) (D).
Experience
- Significant experience in residential surveying within social housing or similar environments.
- Strong technical understanding of building pathology, construction methods, and repairs diagnostics.
- Experience in managing survey teams or supervising technical staff.
- Knowledge of asset management systems and stock condition data standards.
- Understanding of compliance requirements including HHSRS, damp & mould, fire safety, asbestos, and building safety legislation.
Skills, Knowledge and Abilities
- Sound knowledge of building construction, materials, defects, and relevant legislation (including Building Regulations, CDM, and health & safety) (E).
- Experience working within social housing, local authority, or similar asset management environments (D).
- Ability to communicate effectively with residents, contractors, and colleagues at all levels (E).
- Excellent communication and interpersonal skills, possessing the ability to liaise with various audiences both in writing and verbally (E).
- Able to work as part of a team and able to work independently without the need for close supervision (E).
- Excellent time management skills, including an ability to prioritise workload and meet agreed deadlines (E).
- Ability to identify, develop, and deliver solutions to problems that are sensible, practical, and proportionate to the risk (E).
- Knowledge of procurement processes and contract administration (D).
- Excellent IT skills to include Microsoft Word, Excel, Outlook, and Teams.
- Full UK driving licence and access to a vehicle for site visits.
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Personal Attributes
- Proactively support tenants, team members, in-house trades people, and other colleagues across Saffron.
- Proportionate in solution assessment, ability to seek technical or instructional solutions that are effective and value for money.
Please note this role is subject to a Basic Disclosure and Barring Service check.
The Company
We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.
We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.
We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.
At Saffron
We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated, and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE - Professional, Accountable, Collaborative, and Evolving).
You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.
We work with and support our people to work in an agile way to ensure that they have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park, or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.
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As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.
Our Strategy
Inspiring Organisation
Outstanding colleague engagement
Inspiring Organisation sets out the path to outstanding colleague engagement which we believe necessary to achieve 90% tenant satisfaction, and the actions we will take over the next year.
Inspiring Communities
90% customer satisfaction
Inspiring Community sets out the path to increasing tenant satisfaction from 74% to 90%, and the actions we will take over the next year.
Inspiring Innovation
Creating £3m of capacity to invest
Inspiring Innovation sets out the path to freeing up a further £3m per year that we believe necessary to invest in providing the best possible home, service, and workplace, and the actions we will take over the next year.
Governance
We will operate in a culture where strong governance, compliance, and risk assessment is business as usual.
Homes
We will actively manage our existing homes, and deliver new affordable housing to provide quality homes for current and future customers.
Our Benefits
Learning And Development
- Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off
- Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health
- Access to our Employee Assistance Program, trained Mental Health First Aiders, and wellbeing check-ins
Aviva Pension Scheme
- Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes
- Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes
- Cycle to work, and Tusker Car Scheme
Shopping discounts
- Access to our Employee Assistance Programme
staff recognition awards
Support For Your Qualifications
Pension
Access to our mental health first aiders
Proceed to apply
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