Senior Talent Acquistion Partner

What You'll Be Doing

Day to day, you'll:

• Lead end-to-end recruitment for specialist, niche and strategically important vacancies.
• Design and lead the facilitation of engaging assessment centres, recruitment events and capability-based selection processes across Contact Centre, Early Careers and specialist recruitment campaigns.
• Build sustainable talent pipelines using proactive sourcing, market insight and workforce intelligence.
• Lead the delivery and ongoing development of StepChange's Early Careers programmes, building relationships with education providers, community organisations and external partners.
• Coach and support Recruiters, helping build capability and consistency across the Recruitment Team.
• Partner with hiring managers to develop effective recruitment and assessment strategies for challenging or high-priority roles.
• Use recruitment data, labour market insight and performance metrics to inform hiring decisions and identify opportunities for continuous improvement.
• Lead recruitment projects that enhance assessment, candidate experience, sourcing effectiveness and recruitment technology.

About You

You'll be an experienced Talent Acquisition professional who enjoys partnering with stakeholders, facilitating engaging assessment centres and delivering recruitment approaches that combine an exceptional candidate experience with robust, evidence-based selection.

You're equally comfortable influencing senior stakeholders, leading large-scale assessment centres, coaching colleagues or managing complex recruitment projects. You combine strong organisational skills with a collaborative approach, using data, insight and sound judgement to make informed recruitment decisions and continuously improve how talent is attracted and selected.

You Will Bring

• Strong stakeholder partnership and influencing skills, with the confidence to build trusted relationships and provide constructive challenge at all levels.
• Experience designing and delivering inclusive, evidence-based selection processes, including structured interviews, assessment centres and recruitment events.
• Excellent facilitation, presentation and communication skills, with the ability to engage candidates, hiring managers and external partners.
• Strong project management and organisational skills, balancing recruitment delivery alongside strategic projects and continuous improvement initiatives.
• The ability to coach, support and positively influence colleagues through matrix leadership, knowledge sharing and collaborative working.
• Strong analytical capability, using recruitment data, labour market insight and performance metrics to identify risks, opportunities and inform decision-making.
• The resilience and adaptability to provide stability, continuity and leadership within a fast-paced Recruitment / Talent Acquisition function.

You'll Thrive In This Role If You're Motivated By

• Purpose: Helping build the workforce that enables more people across the UK to access life-changing support.
• Growth: Developing innovative recruitment approaches, leading high-profile recruitment programmes and broadening your expertise across specialist recruitment, assessment and early careers.
• Balance: Hybrid and flexible ways of working that support collaboration, wellbeing and high performance.
• Belonging: Joining a collaborative Recruitment & Talent Acquisition team where ideas are welcomed, expertise is valued and continuous improvement is encouraged.

Equality, Diversity & Inclusion

Belonging is central to who we are. We're committed to building a workforce that reflects the people we support and creating a culture where everyone feels valued, respected and able to be themselves.

We welcome applications from people of all backgrounds and experiences. If you need a reasonable adjustment during the recruitment process so you can perform at your best, just let us know.