Lloyds Banking Group
Senior Team Manager (Financial Crime)
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Financial Crime Operations Senior Manager
Salary: £67,023 - £74,470 per annum
Locations: Birmingham, Chester, Glasgow, Hove, Leeds, Manchester, Newport, Cardiff, Edinburgh, Halifax
Hours: Full-time – 35 hours per week
Working Pattern: Remote by default, with attendance at hub locations as required for collaboration or business needs
About the Role
We are seeking an experienced Senior Team Manager within our Economic Crime Prevention function to lead across multiple teams and ensure operational excellence.
As the Financial Crime Operations Senior Manager, you will:
- Oversee core operations and compliance with regulatory requirements and risk frameworks.
- Collaborate with senior stakeholders to drive performance and implement change while delivering high-quality, compliant outcomes.
- Bridge connections between strategy and execution, ensuring alignment across departments.
Key Responsibilities
Operational Leadership & Strategy
- Lead day-to-day operations, guaranteeing adherence to service standards and regulatory compliance
- Oversee complex teams in core operations, operational resilience, and controls
- Guide performance improvements in quality, cost, and delivery metrics
Team Management & Development
- Lead, mentor, and develop Team Managers and their teams
- Coach teams toward high performance and operational excellence
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Change & Risk Management
- Spearhead operational delivery of change initiatives, acting as the primary point of contact
- Identify and mitigate operational risks, ensuring strong control frameworks
Strategic & Financial Leadership
- Plan and allocate resources to meet demands
- Manage budgets and financial performance against targets
Compliance & Risk Compliance
- Ensure operations align with AML and financial crime regulations
Data-Driven Decision Making
- Leverage MI and QA data to identify trends, process weaknesses, and opportunities
- Drive operational improvements via evidence-based insights
Organisational Relationships
- Build and maintain strong connections across the business
- Depute for the Head of Function in key forums
Organisational Growth
- Support end-to-end recruitment and skill development
- Foster a culture of engagement, customer focus, and continuous improvement
Essential Requirements
- 4–6 years of experience leading operations in Financial Crime, Risk, or a regulated sector
- Proven ability to lead multi-layered teams (including Team Managers) with a track record of performance
- Strong grasp of Financial Crime regulation, risk frameworks, and operational controls
- Experience driving change and transformation in operational environments
- Expertise in data, MI, and analytics to drive outcomes and influence decisions
- Senior-level communication and collaboration capabilities
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(Note: Cumulative experience > years; relevant transferable skills are welcomed.)
Desirable Qualifications
- Management experience leading large-scale or multi-team Financial Crime operations
- Business planning, forecasting, and resource management expertise
- Exposure to governance, audit, or control frameworks
- Experience overseeing transformation or continuous improvement initiatives
What’s in it for You?
We are passionate about diversity, equity, and inclusion, fostering an inclusive environment where talent thrives. Key initiatives include:
- Menopause health packages and a Working with Cancer Initiative
- Disability Confident Leader status, guaranteeing interviews for eligible candidates
- Reasonable workplace adjustments tailored to individual needs
Beyond that, we deliver:
- Up to 15% pension contribution from the organisation
- Performance-related bonuses and share schemes (including free shares)
- 30 days holiday (plus bank holidays)
- Flexible benefits personalising allocations
- A suite of wellbeing programs and generous parental leave
Ready to impact finance risk and compliance? Apply now.
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