Labcorp
Senior Team Manager - Global Client Delivery
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Senior Team Manager - Global Client Delivery
Senior Team Manager, Global Client Delivery
Central Labs Services – Remote
Labcorp is a leader in diagnostics, drug development, and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster, and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career, and make a real impact. Together, we're improving health and improving lives.
About the Role
Labcorp is seeking a remote Senior Team Manager, Global Client Delivery to join our Central Labs Services team in a senior leadership capacity. This role involves managing a regional team and global clients to ensure the seamless implementation of strategies, processes, and metrics for exceptional client satisfaction.
Job Responsibilities
Team Leadership & Operations
- Manage and supervise day-to-day operations of assigned client teams, including:
- Performance metrics and accountability for outcomes and work distribution
- Performance evaluations and revenue delivery targets
- Ensuring seamless integration of Project Management team services
- Grow and develop the Project Management team, including:
- Creation of succession plans and individual development plans
- Coaching and mentoring for team growth and skill enhancement
** Client & Stakeholder Management**
- Proactively engage with clients to understand needs and impact decisions
- Proactive communication on study milestones, risk management, and budget application
- Ensure best practices are applied in documentation accuracy within systems
- Represent the team across global project management goals and objectives
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Quality & Continuous Improvement
- Monitor and track study milestones and escalations to ensure timely resolution
- Faithful implementation of SOPs, quality expectations, and continuous improvement
- Prevent and remove service failures, including issue tracking and preventative action plans
Collaboration & Strategic Alignment
- Foster cross-functional teamwork across boundaries, assisting in global team operations
- Exhibit strong negotiation, stakeholder engagement, and conflict resolution skills
- Perform as a detailed planner, problem solver, and change agent for operational efficiency
Minimum Qualifications
- Bachelor’s degree in life sciences, medical sciences, technical, or laboratory disciplines
- Two or more years of experience as a people leader, including managing teams with direct reports
- Two or more years of experience leading pharmaceutical or biotechnology projects
Preferred Qualifications
- Two or more years in Central Laboratory Services
- One or more years in clinical research settings
- One or more years in database management, study design, or global project management in the clinical research industry
- One or more years in Quality Event Management (CAPA handling)
Additional Key Standards
- Ability to manage larger teams of up to 20+ individuals
- Demonstrated strengths in inspiring collaboration in multi-regional, matrixed environments
- Exceptional written, verbal, and interpersonal communication abilities, coupled with a customer service mindset
- Excellent planning, problem-solving, and organizational execution capabilities
- Track record of driving continuous improvement and successful project delivery (complex, on-time, high quality)
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About Central Labs Services
Central Laboratory Services forms part of Labcorp’s global contract research organization, offering a network of central laboratories that supports trials around the world. With over 700 assays spanning all laboratory fields, we receive samples globally and deliver high-standard solutions across North America, Europe, Asia/Pacific. We utilize standardized processes, procedures, and instrumentation to ensure consistency and quality in clinical testing.
Equal Opportunity Disclaimer
Labcorp is proud to be an Equal Opportunity Employer
We foster inclusion, diversity, and belonging, with zero tolerance for harassment or discrimination. Employment decisions are based solely on merit, qualifications, and business needs. Application consideration will extend to applicants regardless of race, religion, color, national origin, sex, sexual identification or gender expression, age, disability or genetic information.
Labcorp encourages all qualified candidates to apply.
Application Window
Application closes: July 10, 2026, by end of day
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