Carrier
Senior Technical Training Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Product Trainer – Viessmann (Carrier Group)
About Carrier & Viessmann
Carrier Global Corporation is a leader in intelligent climate and energy solutions, driving innovations that enhance comfort, safety, and sustainability globally. Their portfolio spans temperature control, air quality, and transportation, ensuring essential services like life-saving medicines reach their destinations effectively.
As part of the Carrier group, Viessmann is a renowned global provider of sustainable heating, cooling, ventilation, and energy solutions. Combining cutting-edge technology with a strong environmental ethos, Viessmann delivers smart solutions for residential, commercial, and industrial markets—supporting today’s needs while securing a sustainable future.
Role Overview
The Product Trainer will support Viessmann’s installer network, partners, and internal teams by delivering expert training on the company’s range of boilers and renewable energy products. This role is critical in ensuring customers— installers, engineers, and end-users—confidently install, commission, and maintain Viessmann & Carrier technologies, driving adoption, minimising errors, and boosting overall satisfaction.
The ideal candidate will be a customer-focused, technically proficient, and passionate advocate for low-carbon heating solutions, committed to helping others succeed with Viessmann products.
Key Responsibilities
- Deliver engaging in-person and virtual training sessions on the full range of Viessmann boilers, heat pumps, controls, and associated systems.
- Develop, update, and maintain training materials, manuals, guides, and digital resources in alignment with evolving product standards.
- Provide technical support and expert guidance to installers, service engineers, and internal colleagues, ensuring confidence in installation and maintenance.
- Collaborate closely with Product Management to ensure training remains current, accurate, and aligned with product updates and market requirements.
- Assist with product launches by designing tailored training programmes and live demonstrations, maximising product roll-out success.
- Maintain training equipment, rigs, and facilities to ensure a professional, high-quality learning environment.
- Gather and act on feedback from course attendees, continuously refining training delivery to improve learner experience.
- Represent Viessmann professionally at industry events, roadshows, and exhibitions as needed.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Experience Required
Essential Skills & Qualifications
- A strong technical background in heating systems, with hands-on experience in boilers and/or heat pumps.
- Proven experience in delivering technical training, mentoring installers, or engineering teams.
- Exceptional communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences.
Technical Knowledge
- UK heating regulations, best-practice installation standards, and low-carbon technologies.
- Equipment Familiarity: An understanding of UK government heating schemes (a bonus—full training provided if inexperienced); a knowledge base for air source heat pumps (ASHP) (also provided if lacking).
Personal Attributes
- Self-motivated, organised, and proactive, comfortable working both independently and as part of a team.
- Customer-centric mindset, with a strong commitment to lifelong learning and professional development.
Minimum Requirements
- Core IT skills.
- Strong people skills.
- Excellent time management capabilities.
- Presentation and communication expertise.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
Compensation
- Base salary + annual sales bonus within a range of £34,500–£69,500 annually (based on skills, experience, and qualifications).
- Potential eligibility for short-term cash incentives subject to plan criteria.
Benefits
- Comprehensive pension scheme.
- 25 days’ holiday + bank holidays.
- Life Insurance cover.
- Small, collaborative team with strong company support.
Professional Growth
- Onboarding training to support full knowledge acquisition.
- Opportunities to engage in continuous learning and training as needed.
ForEligibility to additional benefits will depend on role and location, designed to support employee health, security, and success.
Equal Treatment & Non-Discrimination
Carrier is committed to equality and non-discrimination in recruitment. All eligible applicants will be considered fairly and impartially, regardless of characteristics such as race, colour, religion, sex, sexual orientation, gender identity, age, or disability.
If you require a reasonable accommodation to support your application or interview, please contact us via Carrier.Recruiting@carrier.com. We are dedicated to accommodating needs in adherence with applicable laws.
Application Deadline
Applications will be accepted for at least 14 calendar days from the job posting date of 1 July 2026.
For further privacy disclosures, please visit [Job Applicant Privacy Notice]([insert link]).
Note: Technology-enabled tools may assist parts of the recruitment process under continuous human oversight.
#Viessmann – Join us in shaping the future of sustainable climate solutions. Apply today!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location