Senior Technology Learning & Adoption Training Specialist

Senior Technology Learning & Adoption Training Specialist

A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis.

Responsibilities and Duties:

• Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom.
• Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications.
• Design learning solutions including instructor-led courses, videos, and written documentation.
• Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement.
• Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant.
• Facilitate technology-related classes for all roles within the firm.
• Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions.
• Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources.
• Build trust and work effectively with all firm users.
• Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness.