Forecasting, Stock & Operations

• Work with Supply Chain and Demand Planning to forecast demand and manage stock availability.
• Use sales trends, campaign plans, creator activity, and media investment to inform stock forecasts.
• Minimise stockouts on key products and ensure launches and campaign moments are operationally ready.
• Coordinate with internal teams and external partners to ensure smooth execution across the shop.

P&L & Financial Management

• Partner with Finance to manage the TikTok Shop P&L.
• Track the impact of promotions, media spend, affiliate commission, platform costs, and fulfilment costs.
• Support budget planning and ensure the channel is building towards a sustainable commercial model.
• Make clear recommendations to improve margin, profitability, and investment efficiency.

Creator-Commerce Integration

• Work closely with Advocacy, Community, and affiliate teams to understand which creators and content are driving commercial performance.
• Translate creator insights into trading actions, including product priorities, bundle opportunities, landing page improvements, and campaign focus.
• Ensure creator traffic is directed to high-converting products and shop pages.
• This role does not own the affiliate programme end to end, but it plays a key role in making creator-led commerce commercially effective.

Reporting & Senior Stakeholder Management

• Build clear, actionable reporting for senior stakeholders.
• Share performance updates, trading insights, risks, and recommendations.
• Explain what is driving performance and what needs to change.
• Lead regular commercial reviews with Brand, Media, Advocacy, Finance, and Supply Chain teams.

Who You Are

• Experience in e-commerce trading, marketplace management, D2C, retailer.com, or commercial digital roles.
• Strong understanding of sales, margin, ROAS, conversion, and profitability.
• Experience managing product listings, promotions, stock inputs, campaign execution, and commercial reporting.
• Strong analytical skills and confidence using data to make decisions.
• Excellent organisation and project management skills.
• Ability to work at pace and manage multiple priorities.
• Strong stakeholder management across commercial, brand, media, finance, and supply chain teams.
• Experience with TikTok Shop, Amazon, Shopify, retailer marketplaces, or social commerce.
• Understanding of creator-led commerce and affiliate traffic.
• Experience managing high-growth or emerging digital channels.

What We Offer

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options, and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's, and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

Being part of the L’Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin. As the world leader in dermocosmetics, our iconic brands La Roche-Posay, Vichy, CeraVe, SkinCeuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years.

How We Recruit

At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote, or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.