VML Enterprise Solutions
Senior UX/UI Designer - App Ops
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Senior UX/UI Designer - App Ops
Senior Product Designer (UX/UI) – London (Permanent)
About VML (part of WPP)
VML is a leading global creative company, operating at the intersection of brand experience, customer experience, and commerce. We specialise in creating connected brands that drive growth for visionary clients—including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy’s.
Recognised multiple times as a Leader in the Forrester Wave™ Reports, our agency is celebrated for its innovation and human-centred, award-winning work. Our VML Health division is one of the world’s largest and most awarded health agencies.
With 26,000+ talented professionals across 55+ markets, we’re passionate about transforming brands through compelling digital experiences. Our principal offices include London, New York, Detroit, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s most influential brands. Combining cutting-edge media intelligence, strategic creativity, next-generation production, and enterprise-wide solutions, we empower brands to navigate change, seize opportunity, and achieve transformative growth—all powered by our unprecedented talent and technology ecosystem.
The Role
We’re looking for a Senior Product Designer (UX/UI) to join our central London office on a permanent basis. You’ll be embedded with a leading automotive client’s App Operations team, contributing a hybrid (onsite/hybrid) hands-on approach to crafting and optimising exceptional mobile-first digital experiences that enhance engagement, operational efficiency, and consumer touchpoints in the automotive industry.
This is a full-time perm role focused on end-to-end mobile app design for iOS and Android—driving impact through seamless, user-centric solutions.
What You’ll Be Doing
You’ll be a visionary designer who leads the mobile UX/UI design process from concept to implementation, ensuring every interaction is intuitive, visually compelling, and optimised for the automotive ecosystem. Your responsibilities will include:
Mobile-First Design & Execution
- Lead end-to-end UX/UI design for all automotive-app functionalities, including iOS and Android.
- Develop user flows, interaction models, information architecture, wireframes, and high-fidelity prototypes—all tailored for mobile-first experien ces.
- Design pixel-perfect UIs that align with client brand guidelines, design systems, and mobile best practices (e.g., Apple’s Human Interface Guidelines, Google Material Design).
- Focus on micro-interactions, gestural controls, haptic feedback, notification systems, and responsive layouts across devices and orientations.
- Collaborate with developers to ensure technical feasibility, providing detailed design specs and endiflier UI reviews.
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User Research & Mobile Testing
- Conduct mobile-centric research, including usability testing (physical and remote), A/B testing within apps, and ethnographic studies.
- Analyse app analytics, user feedback, and industry trends to identify pain points and driver behaviour changes.
- Translate research into actionable design recommendations, iterating designs based on performance and user data.
Cross-Functional Collaboration & Advocacy
- Collaborate with UX leads, App Operations team, product managers, and developers to align on product strategy and design execution.
- Champion mobile-first design best practices, accessibility standards, and scalable design systems within the team.
- Present design concepts and user insights to stakeholders, ensuring alignment and buy-in for mobile experience improvements.
What We Want From You
We’re looking for a passionate, hands-on Senior UX/UI Designer specialising in mobile app design (iOS/Android) with a proven ability to deliver user-centric, high-impact experiences. Key qualifications include:
Essential Skills & Experience
- Proof of leadership in Senior UX/UI design for mobile, with a strong portfolio showcasing end-to-end UX/UI projects (research → wireframes → final UI prototypes).
- Expertise in mobile-first design principles, including Apple and Android platform guidelines, responsive layouts, and seamless transitions.
- Deep proficiency in Figma (and other design tools) for creating interactive, high-fidelity mobile prototypes, component libraries, and design systems.
- Hands-on experience in mobile-specific user research, usability testing (on devices), user analytics, and A/B testing.
- Strong technical understanding of mobile app development, ensuring designs are feasible and performance-optimised.
- Ability to synthesise UX insights and incorporate them into iterative designs based on real-world user data.
Nice-to-Have
- Experience designing for automotive or regulated/complex industries (e.g., fintech, health, B2B SaaS).
- Exposure to WPP agencies or commerce/automotive technology.
- Strong awareness of digital accessibility principles under WCAG compliance.
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Why Join Us?
At VML Renew, you won’t just be part of an agency— you’ll be part of a global innovation engine. Here’s what we offer: ✅ Commitment to growth: Unlimited learning opportunities via WPP’s training platform. ✅ Competitive benefits: Discretionary performance bonuses, pension contributions, global medical insurances, free shopping discounts, and flexible leave/commuter policies. ✅ Authentic culture: Three core values—Heart (empathy and trust), Brains (innovation), and Courage (pushing boundaries)—shape how we work. ✅ Impactful work: Help global blue-chip brands (e.g., Ford, Unilever, Bosch, Nestlé, DFS, Shell) create cutting-edge digital products. ✅ Agency within WPP: As a VML Enterprise Solutions team, we specialise in full-funnel digital experiences (marketplaces, commerce, B2B, and D2C). ✅ Equity & inclusion: An equal-opportunity employer that values diverse perspectives and career progression for all.
How We Operate
VML Enterprise Solutions connects brands with $+29B of annual revenue— via 500+ commerce platforms—working with 50+ strategic partners (Adobe, SAP, Salesforce, etc.). Our 55 operational centres drive multi-channel growth for brands like Johnson & Johnson, Mercedes-Benz, Selfridges, and Tiffany & Co.
As we scale, we’re investing in talent and creative courage—no problem is too big, no project too complex when we collaborate as a team.
We operate with one core belief: no one belongs here unless they add value and advocate for others—bringing fresh, creative思維 into every solution we deliver.
Diversity & Belonging
We are committed to fostering an inclusive culture where diversity is celebrated, and every employee feels valued. VML and WPP are proud to be equal opportunity employers, valuing contributions beyond background.
Privacy Note
Before applying, we recommend reviewing VML’s Recruitment Privacy Policy. For details on California resident rights, see the California Recruitment Privacy Notice—it covers data usage and the right to access, update, or delete information provided during your application.
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