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Senior UX/UI Designer - App Ops
Senior Product Designer (UX/UI)
London, Central – Permanent
Who We Are
VML, part of WPP, is a leading creative company combining brand experience, customer experience, and commerce to create connected brands that drive growth. Specialising in innovative, human-first work, we collaborate with industry-leading clients—including AstraZeneca, Colgate-Palmolive, Ford, Microsoft, Nestlé, Coca-Cola, and Wendy’s—and are recognised as a Leader in Forrester’s Wave Reports™ across multiple service domains.
Our VML Health network is one of the world’s largest and most awarded health agencies. With a global network of 26,000+ talented professionals across 55+ markets, including London, New York, São Paulo, Shanghai, and Sydney, we harness creative and technical expertise to shape award-winning digital experiences.
WPP is the trusted growth partner for the world’s top brands, unifying cutting-edge media intelligence, creativity, production, and strategic consulting through WPP Open, our agentic marketing platform.
The Opportunity
We’re seeking a Senior UX/UI Product Designer to join our central London team on a permanent basis. This hybrid role embeds you directly with a leading automotive client’s App Operations team, where you’ll design mobile-first digital experiences that enhance user engagement, operational efficiency, and the automotive customer journey.
As a hands-on designer, you’ll translate complex functionalities into intuitive, visually compelling mobile interfaces, owning the end-to-end design lifecycle—from research to implementation—while collaborating cross-functionally to deliver seamless, high-performing app experiences.
- Location: London, UK
- Work Mode: Hybrid (4 days/week in office + remote flexibility)
- Employment Type: Permanent
What You’ll Be Doing
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Mobile-First Design & Execution
- Lead end-to-end UX/UI design for the client’s iOS and Android mobile applications, including:
- User flows, interaction models, and information architecture
- Wireframes, prototypes, and high-fidelity UI designs aligned with brand guidelines and mobile aesthetics
- Micro-interactions, gestural controls, and responsive layouts for all device sizes
- Collaboration with developers to ensure technically feasible, performance-optimised designs
- Lead end-to-end UX/UI design for the client’s iOS and Android mobile applications, including:
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User Research & Testing (Mobile-Focused)
- Conduct and participate in mobile-specific research (usability testing on devices, remote ethnography, A/B testing)
- Analyse app analytics, user feedback, and market trends to identify opportunities
- Translate findings into actionable design improvements with iterative prototypes
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Collaboration & Advocacy
- Work with UX Lead, product managers, developers, and designers to unify approach across mobile initiatives
- Champion mobile-first best practices, accessibility, and design consistency within the App Operations team
- Present design concepts to stakeholders with clear, persuasive reasoning
What We Want From You
Essential Requirements
- Senior UX/UI Designer with a specialized focus on mobile (iOS & Android)
- Portfolio showcasing end-to-end mobile UX/UI design (research → prototyping → implementation)
- Proficiency in Figma for prototype development and design system contribution
- Deep understanding of mobile-first design principles, including:
- Apple’s Human Interface Guidelines and Google’s Material Design
- Regulated industry experience (e.g., automotive, healthcare) is a plus
- Experience with user research, usability testing, and performance optimisation
- Technical awareness of mobile development constraints (feasibility, performance)
Desirable Skills
- Experience in complex industries (automotive, finance, healthcare)
- Knowledge of accessibility (WCAG) and responsive design systems
- Ability to drive autonomous design decisions in a fast-paced environment
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What We Can Offer You
Career & Growth
- World-class brands as clients (e.g., Ford, Tesla, Coca-Cola)
- Career development opportunities with structured training
- Hybrid working culture: Design in-office 4 days/week with flexible options
Benefits Package
- Discretionary bonus scheme
- Competitive pension, medical insurance, and life assurance
- Family-friendly policies, inclusivity initiatives, and entenancement plans
- Social events, retailer discounts, and WPP’s holistic diversity & inclusion programmes
Culture & Values
Fostered by our core values: Heart, Brains, and Courage
- Heart: Empathy-first, trust-based collaboration
- Brains: Relentless curiosity and problem-solving
- Courage: Encouraging bold, innovative solutions
Why VML Enterprise Solutions?
Part of WPP’s Enterprise Solutions division, we specialise in driving multi-channel growth for Fortune 500 brands through strategic consulting, creative architecture, and digital expertise—closing $29B+ in client revenue annually. Join a global team trusted by Ford, Bosch, Unilever, and Selfridges.
Mastermind Edited Recruitment Standards
- Equal opportunity employer: No discrimination based on protected characteristics.
- For California residents, full Recruitment Privacy Notice applies.
- Accommodations and flexibility discussed during interviews—please communicate your needs.
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Ready to drive transformative mobile experiences? Apply now.
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