BNY Mellon
Senior Vice President, Product Design Manager
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Senior Vice President, Product Design Manager
Senior Vice President, Product Design Manager Remote (based in London)
About the Role
We’re seeking a Senior Vice President, Product Design Manager to join our team.
As the Senior Vice President, Product Design Manager, you will make a transformative impact, driving excellence in user experience (UX), product design, and brand alignment across our platforms.
Key Responsibilities
As a subject matter expert, you will:
- Continuously refine expertise in UX, human-computer interaction, and design, applying advanced concepts to solve complex challenges across the team and cross-functional partners.
- Establish methods, procedures, and best practices for new projects, often coordinating efforts across internal and external stakeholders.
- Provide comprehensive consultation on user research (surveys, interviews, usability testing) and interpret findings in collaboration with product and development teams.
- Review and refine research documentation, user personas, and information architecture to ensure alignment with goals and user needs.
- Lead the design process, including the creation of concepts, wireframes, storyboards, prototypes, and specifications, ensuring alignment with project timelines.
- Champion brand consistency by setting and enforcing visual style guidelines (color, typography, iconography) to enhance both aesthetics and usability.
- Serve as a UX empiricist, using feedback, fieldwork, and market data to guide design decisions and improve user experience.
- Define and uphold design systems and standards, fostering cross-functional buy-in and training designers outside the UX team.
- Define successful product outcomes through user-centered analysis, testing, and design methodologies, ensuring solutions meet specified business and user goals.
- Lead complex, high-impact projects, driving key outcomes through structured analysis, collaboration, and stakeholder engagement.
- Build and maintain strong internal relationships, engaging with cross-functional partners, decision-makers, and key stakeholders to ensure alignment across teams.
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Qualifications
To thrive in this role, we seek:
- A Bachelor’s degree in psychology, user experience, design, human-computer interaction (HCI), or a related field—an advanced degree is preferred.
- Substantial experience in either of the following:
- Securities or financial services industry (highly desirable).
- Design leadership—proven track record in shaping UX strategy, improving usability, and advocating for user-centered design.
- Expertise in UX research methodologies, including **heuristic evaluations, usability testing, and data-driven decision-making.
- Strong cross-functional collaboration skills, with a reputation for influence and guidance when engaging developers, product managers, and other stakeholders.
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Why Join Us?
Our culture values creativity, collaboration, and impact—this is an opportunity to shape user experience and design standards at an enterprise level. If you’re passionate about making technology user-friendly, elegant, and impactful, we’d love to hear from you.
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