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Senior Waiter
Join Our Family in Zylia – Arcade’s New Greek Cypriot Taverna
About Arcade
Arcade is one of the UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof. As a brand incubator, we launch, operate, and scale original concepts that celebrate global cuisines and exceptional drink culture. One of our brand-new brands is Zylia (see below)!
About Zylia
Zylia is a small, soulful, 50-cover restaurant that brings the spirit of a real Cypriot village taverna into the heart of London. Inspired by the aromas of charcoal cooking, the warmth of Mediterranean hospitality, and the generosity of a homecooked meal, Zylia is a place full of energy, tradition, and heart.
About The Role
We are looking for an exceptional Waiter to join our growing team – someone who cares about creating a welcoming and genuine vibe from the moment guests walk through the door, loves looking after others, and wants to be part of a restaurant that feels more like a home than a workplace. As an experienced Waiter at Zylia, you love delivering top-notch guest experiences and have a knack for making every service unforgettable.
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Key Responsibilities
- Communicate with guests in a confident and professional manner
- Ensure a consistent and high standard of service is delivered
- Deliver top-tier hospitality with a positive vibe and a great smile
- Take orders, serve food and drinks, and make menu recommendations
- Keep operations running smoothly in a fast-paced environment
- Collaborate closely with kitchen and bar teams
- Maintain, update, and manage cleaning schedules, records, and checklists
- Adhere to all relevant Food Safety and Health & Safety practices and procedures
- Cross-train across all areas of the restaurant (when applicable)
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Requirements & Qualities
We’d love to hear from you if you:
- Bring a minimum of 2 years of experience as a Waiter in a similar high-quality environment
- Have experience in a high-volume restaurant environment similar to ours
- Have a passion for food, service, and great guest experiences (especially for guest interaction)
- Possess excellent interpersonal, communication, and leadership skills
- Are an excellent team player with positive attitude
- Can remain calm, confident, and multitask effectively under pressure
- Bring a warm and approachable demeanour that naturally connects with both guests and colleagues
We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.
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