• UK Compliance & Safety

  • Champion UK health, safety, and security compliance,
  • Align the London office to:
    • The Health and Safety at Work Act 1974,
    • The Regulatory Reform (Fire Safety) Order 2005.

• Data Protection & Privacy

  • Maintain & audit:
    • Physical security logs,
    • Keycards,
    • Surveillance data,
  • Strict adherence to:
    • UK GDPR,
    • The Data Protection Act 2018.

• Emergency Preparedness

  • Lead:
    • Risk assessments,
    • Fire warden & first aid training coordination,
    • Management of incident response plans with:
      • Building management,
      • Local authorities.

• Improving the London Office

  • Generate ideas for needed improvements;
  • Fix broken processes;
  • Automate wherever possible.

• Gathering Feedback

  • Continuously improve the workplace experience through stakeholder and employee feedback.

• Larger Ad-Hoc Projects

  • Office refurbishments,
  • Implementing new security processes,
  • Hosting groups from other offices – ensuring smooth operations.

• Contract Management

  • Support area services & contracts:
    • Follow up and monitoring,
    • Cost reduction without sacrificing quality.

• Budget Management

  • Optimise spending to provide best experience at lowest cost:
    • Activity budgets,
    • Purchases,
    • Services.

What You Bring to the Role

You’ll thrive in this role if you have:

• Proven experience in workplace, office, property, or facilities management (or projects & budget management).
• Experience managing a budget close to £1M.
• Passion for:
  • Organising,
  • Bringing structure and value,
  • Optimising,
  • Communicating,
  • Building relationships.
• A hands-on, warfaring attitude with leadership skill in:
  • Client or supplier negotiations,
  • Operational priorities.
• Knowledge of:
  • Workplace technology,
  • Current trends in office design & hybrid work environments.
• Familiarity with tools:
  • Slack,
  • G’Suite (especially sheets),
  • Notion.
• Event planning & community-building experience.

Why This Role is a Good Fit for You?

Good Fit Criteria

You are passionate if:

• You are creative and love innovating,
• You enjoy coordinating fun, meaningful activities as much as improving processes,
• You want to broaden your skill set naturally:
  • Health & safety isn’t your thing? No problem—we’ve got you covered!
  • IT, compliance, or event management: be keen to learn.

Poor Fit Criteria

This role may not suit you if:

• You need a consistently hyperactive office—the London vibe varies:
  • Occasionally very quiet,
  • Sometimes really loud—be comfortable with both.
• You demand highly structured instructions:
  • Freedom and autonomy are key.
• You thrive on a structured routine:
  • Each day can be new.

Development Opportunities

In your first 6 months at Pleo, you will:

• Lead office space improvements to drive experience and compliance impact.
• Collaborate with:
  • Techops,
  • Risk & Compliance teams, to enhance physical security in our offices.
• Grow in:
  • Project management,
  • Budget control,
  • Facilities operations, with scaling challenges.

We’re committed to supporting your career development:

• Taking on bigger projects,
• Stepping into leadership,
• Acquiring new skills in:
  • Compliance,
  • Event management,
  • Health & safety.

Benefits

Your own Pleo card (no more out-of-pocket spending!) Private healthcare plans—coverage varies by office:

• Vitality,
• Alan,
• Médis. 28 days of holiday + your public holidays. Work-from-anywhere options: hybrid & fully remote. ✔ Free mental health support via MyndUp. ✔ Paid parental leave—no compromises.

Additionally:

• No-cost catered lunch options at the office,
• Flexible lunch allowance per employee.

Note: Employment benefits are subject to location specifics. Questions? Ask Talent or HR!

Interview Process (Disclaimer: Structure & detail tailored to success-entry, improved clarity)

1. Intro Call

   • A 30-minute chat with our Talent Partner:
     • Discuss the role & your background.

2. Hiring Manager Meeting

   • A 45–60 min conversational interview:
     • Focus on:
       • Experience,
       • Motivation.

3. Pleo Challenge Interview

   • A 60-minute practical task about solving a:
     • Real-world problem similar to daily work.

Insights to Support Your Application We receive ~320 applications for this role, from which only 15 advance to the intro call.

Results from a past say the same: Human reviews take effort.

To optimise your chances, show—not just tell:

• Don’t say,
• Compare AI-generated to a well-researched human gaze. Apply these tips:

1. Use the "Achieved X, as measured by Y, through Z" approach for added impact: From Laszlo Bock (~2014).
2. Share links to prior employer portals—Google us for deeper insights.
3. Dream humanistic balance—our screen-reading over 300+ CVs, so your effort /= equal care.

Frank application requirements here:

• Apply in English-only—it’s the lingua franca at Pleo.
• Every application gets reviewed by at least one human for bias management.
  • Avoid off-channel submissions—to bypass bottlenecks.
• Know that our future mirrors your tune—diverse & skill opposite boxes.

Accessibility & Job Requirements Ensure your interview process fits you! Let belonging@pleo.io know if you have conditions or preferred formats. For transparency: Data privacy conditions apply—read Pleo’s Privacy Policy for details.

Pro-Tip on Succession Multiple role applications? Go ahead—but articulate alignment. Bonus: Send us indication within each desired role’s matching background focus to boost cohesiveness.

(Reapply Notes for the same role: Wait six months post last decision.)