SEO- Engagement Manager on Consult- 12 Month FTA

Who We’re Looking For

You are someone who understands that the barriers to technological change in government are rarely technical. They are institutional, cultural, and human. You are comfortable navigating all three, and you know how to build trust with busy policy professionals who are running a consultation for the first time and need support that is practical, not theoretical.

Your experience includes:

• Stakeholder engagement and relationship management: you have experience managing relationships with multiple stakeholders simultaneously, ideally in a government or public sector context
• Communication and behaviour change: you can explain a technical product clearly to a non-technical audience and understand that adoption requires changing how people work, not just giving them access to a tool
• Organised and delivery-focused: you can manage multiple onboarding journeys at different stages simultaneously without things falling through the cracks and proactively improve processes as inefficiencies are identified
• Understanding of government and policy: you understand how policy teams work and what it takes for a new tool to become standard practice across a department
• Collaborative working style: you are embedded in a product team, not operating as a separate function. You share what you learn and see engagement as integral to what the team is building.

Desirable but Not Essential

• Experience with public consultation processes or policy analysis
• Familiarity with AI tools and their application in government contexts
• Experience building or contributing to a community of practice
• Experience coordinating volunteer or analyst groups in a research or policy context

What We Offer

• Backing from the Prime Minister and No.10 to build transformative AI products
• A team culture and development support that prioritises personal growth, including Learning and Development (L&D) days, annual stipends, and conference funding
• Hybrid working from our London, Bristol, or Manchester offices
• The Civil Service is committed to attracting, retaining, and investing in talent wherever it is found. We encourage applications from all backgrounds. Even if you don’t meet every criterion listed, we’d love to hear from you if you have the core technical skills and a passion for the mission.

Selection process

To apply, please send your CV along with responses to the following two questions outlined in the application form (maximum 250 words each):

• Tell us about a time you helped an organisation, team or individual adopt a new way of working. What was the barrier to change, how did you approach it, and what did you do when things did not go to plan?
• Describe a situation where you had to explain something complex to an audience with no expertise in the area. How did you tailor your communication, and how did you know it had landed?

Candidates will be sifted on the basis of their CV and written responses. Successful candidates will be invited to an interview, which will include a role play exercise designed to reflect the kinds of situations you will encounter in the role.

This role will be assessed against the following Civil Service behaviours: Communicating and Influencing, Managing a Quality Service, and Changing and Improving.

Salary

£44,620—£52,090 GBP

What We Offer

• Impact you couldn't have anywhere else
• Incredibly talented, mission-driven and supportive colleagues.
• Direct influence on how frontier AI is governed and deployed globally.
• Work with the Prime Minister’s AI Advisor and leading AI companies.
• Opportunity to shape the first & best-resourced public-interest research team focused on AI security.
• Resources & access
  • Pre-release access to multiple frontier models and ample compute.
  • Extensive operational support so you can focus on research and ship quickly.
  • Work with experts across national security, policy, AI research and adjacent sciences.
• Growth & autonomy
  • If you’re talented and driven, you’ll own important problems early.
  • 5 days off and annual stipends for learning and development, and funding for conferences and external collaborations.
  • Freedom to pursue research bets without product pressure.
  • Opportunities to publish and collaborate externally.
• Life & family
  • Modern central London office (cafes, food court, gym), or where applicable, option to work in similar government offices in Birmingham, Cardiff, Darlington, Edinburgh, Salford or Bristol.
  • Hybrid working, flexibility for occasional remote work abroad and stipends for work-from-home equipment.
  • At least 25 days’ annual leave, 8 public holidays, extra team-wide breaks and 3 days off for volunteering.
  • Generous paid parental leave (36 weeks of UK statutory leave shared between parents + 3 extra paid weeks + option for additional unpaid time).
  • On top of your salary, we contribute 28.97% of your base salary to your pension.
  • Discounts and benefits for cycling to work, donations and retail/gyms.

Eligibility

Not all staff working in a government department or accredited non-departmental public body are considered to be civil servants.

If any of the following statements apply to your circumstances then you should select ‘No’ when answering:

• You are a member of agency staff working in a government department
• You are employed by an external organisation contracted into government roles
• You are a self-employed contractor working in a government department

Nationality requirements

This job is broadly open to the following groups: (non reserved posts only - text to show depending on how vacancy was built)

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

This job is only open to UK nationals. (Reserved posts only - Text to show depending on how vacancy was built)