How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).
Basic Functions Of The Server Include
- Taking guests’ orders
- Running food
- Handling cash & other forms of payment
- Making proficient sales transactions - using a point-of-sale system
- Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)
- Demonstrating responsible alcohol service
- Demonstrating impeccable product knowledge
- Suggestive selling - using proven techniques
- Answering questions - accurately and politely
- Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience
- Maintaining a clean & organized station – including pre-bussing & table maintenance
- Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc
- Demonstrating knowledge of all table/station numbers
- Directing guests to areas & restrooms
- Effectively communicating with co-workers
- Creating memorable experiences
- Entertaining guests to create “Raving Fans”
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Job Requirements Include
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Performing duties which require bending, reaching, lifting and standing for long periods of time
- Maintaining a well-groomed appearance (“having a plan”)
- Following all uniform guidelines
- Practicing all safety & sanitation standards
- Recycling products, where possible
- Remaining calm in a hectic, fast-paced atmosphere
- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
- Displaying a positive and outwardly friendly attitude toward guests
- Maintaining HRC’s 5 core Values and Mission Statement
Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume shifts. Please see the Busser job description.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills