VONNE (Voluntary Organisations' Network North East)
Service Administrator
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Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline: Friday, July 17, 2026 - 04:55
Based: Gateshead
Salary: £13 Per Hour
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Administration
Job title: Service Administrator
Hours: 8hrs per week flexible working (hours may be reviewed at a later stage)
Salary: £25,877 per annum, pro rata (£13.45 / hour - actual salary)
Location: Service based with some flexibility to work from home
Contract Type: Permanent
Closing Date: 17 July
The Role
We are looking for someone who can support the different parts of our service and would thrive with each day looking a little bit different. With limited hours, we are open to the right applicant managing the hours as they need to for their life and the service.
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You Will
- Manage enquiries into the service.
- Make initial contact with referred young people and negotiate contact with families and carers.
- Support staff with service recording, paperwork, and evaluations.
- Build strong relationships with staff and partner agencies.
- Health and safety responsibilities and some finance tasks will be added to this role over time.
- Contribute to the overall feel of the service, making it the most safe and welcoming it can be for young people.
To help us most, this role suits someone who:
- Is organized yet flexible.
- Is able to build good relationships with staff and young people.
- Can cope in a service that is sometimes bustling and changes last minute.
- Likes their day to be varied and can switch tasks well.
- Can work independently and take initiative.
- Has knowledge of or experience with databases, digital record keeping, and online platforms. We are growing our website/social media presence and would appreciate people with awareness of this.
- Understands trauma-informed and person-centred approaches. If you are neurodivergent or have people in your life who are, this might be an ideal environment for you.
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To Apply
Please provide a current CV as your application. Your personal statement should reference how you meet the criteria of the post.
Contact: admin@ywop.co.uk
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