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Service Administrator

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Urban Planters has been bringing homes and workplaces to life with plants since 1965.
We deliver our products and services using our national network of branches, spanning the length and breadth of the UK. This means we can offer the personalised service of a local business but with the standards and resources of a national organisation.
Quality, safety, sustainability and professionalism underpin all that we do. To this end, we are ISO 9001, 14001 and 45001 certified.
In our commitment to environmental stewardship, we are actively reducing our carbon footprint by planting trees and supporting cutting-edge climate crisis projects. By funding a dedicated climate action workforce, we offset their carbon emissions both professionally and personally, contributing to a greener, more sustainable future.
Job Description
Position: Service Administrator
Location: Reading
Contract: Full Time, Permanent
Hours: 37.5 hours per week, Monday to Friday
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Salary: Basic salary from £25,050 per annum
Reporting To: Team Leader
Duties of a Service Administrator at Urban Planters
We are looking for a Service Administrator to help our office run smoothly. This diverse and interesting role will require you to help with the day to day running of our office.
Day to day tasks and accountability include:
- Taking responsibility for booking in the service visits with clients
- Loading service dockets to service technicians' phones, sending dockets to clients and checking all weekly dockets are completed
- Answering calls from our service technicians, our customers, and management and dealing with these queries or passing onto the relevant people
- Assisting Operations Team with day to day admin requirements
- Liaising with and placing orders with our suppliers
- Assisting with raising purchase orders
- Assist with vehicle fleet - MOT booking, Servicing, vehicle hire where necessary


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Requirements
To be considered for the Service Administrator position you will ideally have the following;
Skills Required
- Competent user of Microsoft Office systems
- Good interpersonal & communication skills
- Strong attention to detail & accuracy skills
- Ability to work effectively as part of a team
- Able to accurately follow instructions
- Ability to deliver tasks & work to deadlines
Benefits
This Opportunity is for someone looking to join a busy, fast paced business where you will be working with a friendly and welcoming team. This is an excellent opportunity to join a leading company in the Interior and Exterior planting sector where progression and development are encouraged.
What we offer in return:
- A Competitive Salary
- Job Stability & Security
- Progression Opportunities
- Employee Assistance Program
- Refer A Friend Bonus Scheme
- Company Events
- & Many More..
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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