Scania Group
Service Administrator
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Service Administrator - Scania Eurocentral
Fixed Term Contract
- Duration: circa 14 months (dependant on start date)
Working Hours:
- Monday to Friday: 08:00 – 16:30
- 1 in 4 Saturdays: 08:00 – 12:00
Salary & Benefits: £27,205 per annum plus increased holidays (28 days + public holidays). Additionally, the package includes:
- In-house training to support career progression
- Competitive employer pension scheme
- Discounts on major retail outlets (including groceries)
- ** £4x basic salary life insurance**
- Eligibility for an annual ‘Company Success Payment’
About the Role
Scania’s Eurocentral branch is seeking a motivated individual to join their team as a Service Administrator. This key position involves managing daily financial operations, working closely with branch staff, credit control, and internal departments.
Key Responsibilities
- Answer incoming calls in a friendly and open manner using the company’s standard greeting
- Invoice and monitor branch work in progress
- Verify campaigns are fully completed and costed correctly
- Adhere to all credit control policy and procedures
- Accurately cost warranty, retail, repair, and maintenance operations to company standards
- Provide fully priced estimates for repairs and ensure required authorisation
- Audit job cards, documentation, and customer defect procedures for accuracy and compliance with policies
- Resolve invoice queries promptly
- Assist with additional administrative duties as required
- Escalate all customer complaints to the manager for prompt resolution
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Next Steps & Application
If interested, apply today—we’d love to hear from you:
- Submit your application (steps will be handled by the Scania Recruitment team).
- An initial discussion with recruitment will follow confirmation of your application.
- If successful, proceed to a conversation with the hiring manager.
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Notes:
- Candidates with accessibility needs are encouraged to contact the recruitment team for support.
- Scania commits to an inclusive and family-friendly workplace.
Scania’s Values & Benefits
Scania fosters a trusting, supportive, and diverse environment driven by core values:
🌟 Customer First – Serving our customers with excellence 🌟 Respect – Valuing every individual’s unique contribution 🌟 Elimination of Waste – Bold efficiency 🌟 Responsibility – Taking ownership of our actions 🌟 Team Spirit – Collaboration beyond boundaries
Beyond the competitive salary, we offer: 🔹 Pension scheme 🔹 Personalised development globally 🔹 Global career progression opportunities 🔹 Corporate culture rooted in flexibility, inclusion, and respect.
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