Positive Futures
Service Administrator
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Job Description
Location: Positive Futures
Contract Type: Fixed term contract (9 months) with the possibility of extension.
Location: Omagh
Hours: 37.5 per week
About The Role
- To assist in the co-ordination and administration of the Supported Living Service.
- Assist the Service Manager in the delivery of a high-quality Service by supporting the administrative processes to ensure we are working within the requirements of relevant policies and regulations, including the Regulation Quality and Improvement Authority and Supporting People.
- Provide administrative support for the recruitment, induction and training processes for new staff to the service.
- Produce documents to a high standard of accuracy and layout in line with the Organisation’s in-house style.
- Contribute to the development and review of Service Objectives and Action Plans.
Access NI
- A Basic Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position.
- Positive Futures adheres to the Access NI Code of Practice, a copy of which can be made available upon request. Positive Futures also have a Policy and procedure on Recruitment of Ex-Offenders and Storage & Handling copies of which can be made available upon request.
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We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability.
Skills Needed
About The Company
Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland.
At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.
With services and teams located across Northern Ireland, we continue to work alongside individuals, families and communities to create opportunities, break down barriers and transform lives.
Company Culture
Our Values
- People First - Our people are at the heart of everything we do.
- Opportunities - We seek out opportunities that enrich lives and empower people.
- Sustainability - We strive for positive social, economic and environmental benefits for now and in the future.
- Innovation - We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.
- Tenacious - We don't give up - we believe in making the impossible, possible.
- Inclusion - Our staff and people we support are our strength, we listen and learn together.
- Value for Money - Delivering impactful, life changing results with efficiency and integrity.
- Expertise - We look beyond limitations in our pursuit of excellence.
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Required Criteria
- Have a minimum of 3 GCSE passes at Grade C or above (or equivalent) which must include Maths and English.
- Have a minimum OCR / RSA Word processing Stage 2 (or equivalent) OR typing speed of 50 – 55 wpm.
- Have 2 years ‘office experience, of which at least 12 months experience of managing the administration in a busy office.
- Be proficient in Microsoft Office, including Word, Excel and PowerPoint.
Desired Criteria
Closing Date: Tuesday 28th July, 2026
Salary: From £25,625.00 Yearly to £26,650.00 Yearly
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