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Service Administrator
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Service Administrator (Coordinator/Scheduler/Planner/Controller)
Location: Bedford
Contract Type: 6 Months Contract (Possibility of Permanent)
Salary: A GBP 27,500 + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan
Working Hours: 37.5 hours, Monday to Thursday 8:45am to 5:30pm and Friday 8:45am to 4:15pm (Can be flexible)
Remote Work: Home Working 1 Day a Week (Monday or Friday)
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Service Administrator Role
Service Administrator available in a professional and people-focused business.
For the Service Administrator role, you need to be highly organized, confident communicating over the phone, have excellent attention to detail, and must also be computer literate.
You'll be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of clients. This involves scheduling engineers and ensuring all reports are received and customers are kept informed about their works. You will be the primary contact for the customer.
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Responsibilities
- Planning and rescheduling of maintenance and breakdowns
- Arrange the engineers call with the customer via telephone/email.
- Preparation of service engineer job packages, checking engineers service reports and logging into the company planning system.
Requirements
- Administration experience
- Attention to detail
- Excellent telephone skills
- IT literate
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