Vertu Motors plc
Service Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Vertu Ford Stoke
Here at Vertu Ford Stoke, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.
We are offering a £33,213.05 basic salary plus company benefits.
The Role
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – it’s about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
You will be responsible for:
- Setting customer expectations
- Keeping in touch with them throughout the service or repair of their vehicle
- Upselling additional products
- Following up with the customer to ensure they are happy with the work carried out
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
For this role, we are looking for you to have previous customer facing service experience; this is essential for you to be considered. Customer focus, relationship maintenance, and communication skills are of paramount importance, as is the ability to work in a fast-paced environment while meeting targets and deadlines.
Previous experience within the role would be beneficial but is not essential.
Benefits
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression, and a range of benefits you would expect from an employer of choice which includes:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Apply Today
Apply today to be considered for this vacancy.
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history, and criminal record check.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills