Vertu Motors plc
Service Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Advisor
Vertu Ford Wigan
At Vertu Ford Wigan, we’re proud to deliver outstanding customer experiences every day—and we’re now looking for a Service Advisor to join our friendly, high-performing team.
If you have motor trade experience and enjoy working with customers, this is a fantastic opportunity to grow your career with one of the UK’s most trusted motor retail groups.
Basic salary: £33,270.49, plus an excellent benefits package.
Why this role is important
As a Service Advisor, you’ll be the welcoming face and trusted point of contact for our customers. From booking vehicles in to keeping customers informed and supported throughout their visit, you’ll play a vital role in making sure every experience is smooth, professional, and positive.
You’ll work closely with our workshop team, ensuring clear communication and building strong, lasting customer relationships.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Be Doing
- Guiding customers through their vehicle service or repair journey
- Using Kerridge to manage bookings, job progress, and customer records
- Identifying and recommending additional products or services where appropriate
- Following up with customers to ensure satisfaction
What We’re Looking For
To succeed in this role, you’ll need:
- Motor trade experience, ideally in a service or aftersales environment
- A full UK driving licence (manual and automatic)
- Confidence communicating with customers in a professional, friendly manner
- Strong organisational skills and the ability to stay calm in a busy environment
- A proactive approach to targets, time management, and customer care
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer You
We invest more in colleague development than any other motor retailer—because your career matters to us.
You’ll Benefit From
- 25 days holiday, increasing with length of service, plus bank holidays
- Access to our online rewards platform with cashback and retailer discounts
- Preferential service rates
- Colleague purchase scheme
- Share Incentive Scheme
- Pension plan
- Enhanced maternity and paternity benefits
- Ongoing training and development to support your career progression
Ready to join us?
Apply today to be considered for this exciting opportunity
If your application is successful, we’ll carry out pre-employment checks, which may include verifying employment history, address, credit history, and a criminal record check.
MD1
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location