Holdcroft Motor Group
Service Advisor | Aftersales Advisor
How you stack up
Upload your CV to see how well it fits this job role
?%
Service Advisor | Aftersales Advisor
Location: Volvo, Hanley
Salary: OTE: £33,000
Hours of work: Monday to Friday 08:30-17:30 + 1 in 3 Saturday mornings
Are you a proactive, customer-focused professional with a passion for the automotive industry? Holdcroft Motor Group is looking for a talented Service Advisor to join our team. If you have a knack for building relationships and a drive to provide outstanding service, this is a great opportunity to join a busy and successful dealership.
What You'll Get in Return
Competitive Earnings: A competitive salary with On-Target Earnings of £33,000
Added Perks: A colleague referral bonus scheme (up to £1,000), employee discounts, an employee assistance programme.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As a Service Advisor, you'll be the face of our service department, ensuring every customer has a smooth and excellent journey.
Your responsibilities will include:
Maximising Service Sales: Use your exceptional communication skills to confidently upsell additional products, services, and repair work. Customer Support: Deliver product knowledge and support to our valued customers, ensuring their needs are met with a high degree of care. System Management: Ensure all systems and documentation are completed with high accuracy, maintaining a well-organised workflow.
We are seeking a candidate with a strong customer-first mindset and a passion for cars:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Automotive Experience: Knowledge and experience within the automotive industry is essential. Customer-Facing Skills: Proven experience in a busy customer-facing role. IT Literate: The ability to use various company systems with confidence. Team Player: A willingness to support your team during busy and challenging periods. Organisational Skills: The ability to manage your workload efficiently and with excellent attention to detail.
If you are a proactive and customer-focused professional ready for a new challenge, please apply now!
We would love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills