D. M. Keith
Service Advisor- Suzuki Keighley
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Service Advisor – Suzuki Keighley
Join our family-run business in the Automotive Market (AM) top 50 and represent one of our fantastic manufacturer partners. This is a fabulous opportunity for ambitious, driven individuals passionate about providing world-class customer service.
Salary & OTE: Basic salary: £26,780.13 Maximum achievable OTE: £37,948.13 per annum
About the Business
- Founded over 60 years ago and still family-owned
- One of the top 50 car dealers in the UK
- 26 locations across the business, with a stable workforce of over 600 people
- Strong commitment to values: Fit, Fun, Family, and Fearless
Our recruitment philosophy is "attitude over skills"—we train and develop our team extensively:
- Technical manufacture training for product knowledge
- Support from our world-class sales trainer
- Focus on personal growth and progression; we promote from within
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We reward hard work with an industry-leading package, flexible hours, and relentless potential for growth.
About You
We’re looking for a customer-focused individual who thrives in a fast-paced, busy team environment. Key characteristics include:
- Customer-centric mindset – building relationships and maintaining clear communication
- Strong communication skills – both verbal and written
- Professional demeanour – creating a positive first impression in every interaction
Key Responsibilities
The Service Advisor will:
- Provide professional, prompt, and courteous service to all customers
- Be the first point of contact for vehicle bookings and technical enquiries
- Advise customers on technical queries and vehicle progress
- Maintain hyginic standards and ensure neat presentation of workwear
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What We Offer
- Holiday entitlement: 30 days per year (including Bank Holidays) + increases with service
- Pension scheme
- Family & friend discounts for servicing and repairs
- £25 contribution towards eye tests
- Cycle-to-work scheme
Hours
- Week 1 (Monday to Friday): 8:00 AM – 5:00 PM
- Week 2 (Monday to Friday): 9:00 AM – 6:00 PM
- 1 in 3 Saturdays: 8:30 AM – 12:30 PM
Requirements:
- Current valid clean driving licence
Our Commitment
We are an equal opportunity employer dedicated to fostering an inclusive culture. We celebrate diversity and do not discriminate based on race, ethnicity, gender, age, national origin, religion, disability, or other characteristics.
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