If you have any queries or would like an informal chat about the role please contact Kristofer Swaine, Outlet Manager email Kristofer.swaine@leeds.gov.uk

A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job Purpose: To assist in the provision of a high quality catering service at outlets which are the responsibility of Leeds Museums and Galleries.

Responsibilities

• Provide an efficient and polite catering service to customers offering excellent customer service.
• Assist in the preparation, display and service of food and drink.
• Clean in the kitchen and all service areas to a high standard.
• Assist with the preparation and delivery of a catering service for room hire and evening events.
• Ensure that Health and Hygiene Regulations are adhered to.
• Wear appropriate protective clothing (including rubber gloves) as requested, and any uniform/aprons as provided.
• Be able to work as part of a team and act on instructions from senior staff.
• Attend appropriate training courses as requested to ensure maximum efficiency.
• Always promote the objectives of Leeds Museums and Galleries service via the provision of a quality service.
• To work in various areas, covering commensurate duties as required.
• To undertake covering duties for the Outlet Manager and Assistant Outlet Manager as required.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications: L2 Food Hygiene is desirable and will be offered as part of the induction process.

Essential Requirements

It is essential that the candidate should be able to demonstrate the following criteria. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

• Experience of working as part of a team to deliver a high quality customer experience.
• Ability to prepare basic ingredients e.g. sandwiches, salads and snacks.
• Ability to communicate with a wide range of people individually, in groups and at all appropriate levels.
• Ability to account for monies and card transactions.
• Ability to work effectively unsupervised.
• Ability to understand instructions.
• Ability to work to strict deadlines.
• Ability to undertake flexible working times.
• Ability to undertake covering duties for Manager and Assistant Manager as required.

Essential Behavioural & Other Characteristics

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable Requirements

It is desirable that the candidate should be able to demonstrate the following criteria. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

• Knowledge of Health and Hygiene Regulations.
• Knowledge of catering procedures.
• Knowledge of cleaning procedures for catering equipment.
• Experience of working within a similar environment, carrying out similar duties.