Smiths Metal Centres Ltd
Service Center Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Non AI bit
I need exceptional people to manage our service centres. Behaviours and attitudes are more important to me than industry knowledge (four years ago I was selling kitchens!) You will get to work with some of the most dedicated people I have ever met, so you need to match that with enthusiasm, a will to continuously improve, and a want to drive the business forward. Make money, stay legal and compliant, enjoy the rewards that come from working with like-minded, inspiring people.
Company Description
Smiths Metal Centres Ltd has its Group Head Office in Biggleswade, Bedfordshire, where all central operations are managed. The site includes a substantial warehouse that stocks over 8,000 engineering material products for a wide range of industrial applications. A large processing department supports bespoke cutting and preparation services to meet specific customer requirements. The location also houses a UKAS accredited testing laboratory, underscoring the company’s commitment to quality, compliance, and technical excellence.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Role Description
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Service Center Manager is a full-time, on-site role based in the City of Bristol, responsible for overseeing the daily operations of the local service center. This includes managing warehouse and processing activities, coordinating order fulfillment, and ensuring materials are handled, stored, and dispatched efficiently and safely. The role involves leading and developing the local team, organizing work schedules, monitoring performance, and fostering a collaborative, customer-focused culture. The manager will be accountable for service quality, inventory accuracy, and adherence to company policies and regulatory requirements. Regular duties include reporting on operational KPIs, supporting continuous improvement initiatives, and working closely with central functions and customers to resolve issues and optimise service delivery.
Qualifications
- Demonstrated experience in operations or service center management within manufacturing, engineering materials, logistics, or a related environment. (We have found that people who have managed in a builders merchant type background can be a good fit.)
- Strong leadership and people management skills, including team supervision, performance management, and staff development.
- Solid understanding of warehouse processes, inventory control, and health and safety practices.
- Excellent organisational, planning, and problem-solving abilities, with attention to detail and process improvement mindset.
- Clear and professional communication skills, with the ability to work effectively with colleagues, customers, and suppliers.
- Comfort with using business systems and basic IT tools (e.g., ERP/WMS software, email, spreadsheets) to manage operations and reporting.
- Experience in metals, engineering materials, or industrial distribution is beneficial but not essential.
- Relevant vocational or academic qualification in operations management, logistics, engineering, or a related field is an advantage.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills