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Service Charge Data Analyst
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Are you a naturally curious data professional or housing specialist who loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team.
Are you the right candidate for this opportunity? Make sure to read the full description below.
This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands-on property visits, this unique opportunity offers the variety you’ve been looking for.
As a Service Charge Analyst, you won’t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your screen matches the reality on the ground.
What You'll Be Doing
- Audit service charge schedules, spot discrepancies, and separate genuine errors from necessary adjustments.
- Travel to properties nationally to physically verify assets, ensure fair cost recovery, and review service delivery.
- Work closely with Asset and Housing teams to future-proof apportionment models and align data with lease agreements.
- Directly protect tenants and leaseholders by ensuring every single charge is transparent, fair, and legally compliant.
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What You Need
- An inquisitive "detective" mindset. You don't need to be a qualified accountant, but you must be highly analytical, comfortable with complexity.
- A background in service charge administration, property services, data analysis, or housing operations.
- Intermediate to advanced Excel skills and the ability to confidently navigate finance or housing management software.
- The ability to read and interpret complex residential leasehold and tenancy agreements to verify accuracy.
- Comfortable collaborating with internal leadership, regional asset teams, and external contractors.
- A full UK driving license and a willingness to undertake regular national travel for site visits.
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Why You'll Love This Job
- Competitive Salary: circa £34k
- Work-Life Balance: 35-hour work week with hybrid working 50/50 between the Peterborough office and home.
- Perks: 28 days holiday, plus bank holidays, and your birthday off, plus the option to buy/sell more.
- Health & Wellbeing: comprehensive health cash plan, and excellent gym/retail discounts.
- Future-Proofing: Exceptional internal training, access to a Leadership Academy, and strong long-term career progression.
- Security: Top-tier pension schemes (including defined benefit options) and peace of mind life assurance.
If you are thorough, love problem-solving, and are ready for a role with real movement and variety, apply today
Remote working/work at home options are available for this role.
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