Asda
Service Colleague (Express)
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Service Colleague (Express)
Experiencing a busy day?
If you're naturally friendly, flexible, and passionate about providing excellent service, our Service Colleague (Express) role could be perfect for you!
Role Overview
Location: CRYSTAL PALACE, EXPPFS - 5067 Employment Type: Part-time Contract Type: Fixed Term Hours: 22.5 per week Rate: £13.93 per hour
Asda operates round the clock, and we’re looking for Customer Service Colleagues to join our Express stores and adapt to a wide variety of shift patterns. Whether you prefer days, faces, or a mix, we'll ensure that working around your lifestyle is a top priority.
In this role, you’ll solve challenges in various areas of the store – from bringing joy to our customers at the checkout to helping prepare fresh food and executing online and home delivery orders.
About the Role
As a Service Colleague (Express), your energy and eagerness to support customers as well as each other will be at the heart of everything we do.
- Dynamic & Varied Work: No two days are the same! You’ll use your skills in retail execution, customer service, operational efficiency, and teamwork.
- Flexibility: We accommodate flexible working, but some late and weekend shifts are part of the role.
- Lifelong Learning: Our teams embed an inheritance of learning, sharing skills and expertise across different facets of the business.
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Building relationships with colleagues and customers — from起’abordement to checkout — is essential.
Your Skills & Traits
To thrive in this environment, bring the following qualities:
- Friendly, Enthusiastic Nature: Maintain a positive attitude and dismiss any negativity.
- Team Player: Supportive of colleagues and combat customer issues together as a cohesive whole.
- Willingness to Learn: Eager to grow and develop new abilities.
- Attitude to Go the Extra Mile: “Extra Special” isn’t just a phrase, it’s a mindset we live by.
Benefits
At Asda, we’re proud to support our colleagues with flexible and long-term benefits:
- 15% Colleague discount from day 1 on groceries.
- Discounted savings accounts through Stream, including:
- Financial coaching
- Income tracker (to plan ahead)
- Access to exclusive savings
- Free Company Pennion scheme
- Asda Allies network fostering inclusion and celebrating diversity:
- Adding to a culture where everyone feels valued.
- Conditions for parents or those looking for support:
- Maternity, adoption, and paternity leave
- Shared parental leave
- Neonatal leave and fertility support
- Excellent support programs (including 24/7 GP, EAP, Counseling, Legal access, Bereavement assistance.)
- EAP Support: 24-hour access to help for mental health, relationships, legal, and much more.
- 15% discounts & savings for approved products, including Asda Pharmacy services, mobile phone plans, and airport parking.
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Clarifications & Changes
- We may update roles at any time before the closing date (15/07/2026).
- Encourages exploration of other current positions and creating new career paths through growth opportunities.
Ready to apply? Liked what you’ve seen? Apply today via our online application form.
Our organization grows every day – with diversity and adaptability as its heart. Whether you are a forerunner or stepping into your first role, it’s an undeclared promise of further possibilities in the future!
[Asda Reimagining Retail]
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