Asda
Service Colleague
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Service Colleague
Service Colleague
Role Overview
Location: Shore Road, Belfast Type: Part-time Contract: Fixed term Shift Pattern: Days Hours per Week: 16 Pay Rate: £12.71 per hour Category: Retail (Hourly) – Colleagues, Sales Staff
Closing Date: 15 July 2026
About the Role
At Asda, we’re committed to helping you find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience, delivering outstanding service with pride and dedication.
You’ll be involved in tasks such as:
- Stocking shelves
- Unpacking deliveries
- Picking online orders
- Preparing food products, including perfecting pizzas
- Assisting customers with a smile
You’ll thrive within a fast-paced, friendly team where excitement, innovation, and teamwork drive everything we do.
What Makes a Brilliant Service Colleague
To succeed in this role, you’ll embody the following qualities:
- Customer-focused: An enjoyment for helping others and creating a positive experience
- Team player: Willingness to collaborate, support colleagues, and contribute to a positive work environment
- Reliable: Arrival punctual and ready, taking pride in delivering excellence in every task
- Positive attitude: Bringing energy and enthusiasm to the team
- Willingness to learn: Embracing opportunities for training and skill development
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Requirements
- Must be 18 years or older -Excellent customer service mindset and communication skills
- Ability to work flexibly across various shifts, including weekends and evenings
- Team-oriented approach to work
Key Responsibilities
- Maintain a customer-first approach, ensuring every interaction leaves a positive impression
- Top up stock levels, keep shelves tidy, and maximise readiness for customers
- Process transactions efficiently, handling cash, card payments, and promotions
- Meet operational standards, including cleaning, health and safety, and compliance
- Assist with digital orders, from picking to packing for online fulfilment
- Contribute to store events and special promotions (e.g. loyalty schemes, flash sales)
- Support team goals, from sales targets to stock management
Perks & Benefits
Beyond a competitive salary, you’ll enjoy:
Financial & Retail Benefits
- Colleague Discount: 15% off shopping at Asda (and a nominated guest user) from your first day
- Asda Stream – exclusive access to flexible pay, income tracker, financial coaching, and an exclusive savings account
- Extensive discounters on:
- Asda Mobile
- Asda Pharmacy
- Opticians (eye tests, glasses, contact lenses)
- Personal Loans
- Pet Insurance
- Travel Insurance & Travel Money
- Tyres & Breakdown Cover
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Work-Life Balance
- Company pension and financial support discounts
- Excellent parental leave policies, including:
- Maternity & adoption leave
- Paternity leave
- Shared parental leave
- Neonatal care leave
- Support for fertility treatments
Wellbeing & Support
- 24/7 virtual GP & EAP service
- Free counselling, legal advice, mortgage guidance, and cancer/bereavement support
- Asda Allies inclusion networks ensuring diversity and equal celebration of all backgrounds
Recognition & Opportunities
- Weekly recognition programmes for outstanding colleagues
- Discounts on our travel collection, airport parking, cinemas, theme parks, and more
Why Join Asda?
We’re reimagining retail and creating new opportunities for all colleagues. Whether you see yourself thriving behind the checkout counter, in inventory management, or climbing our retail career ladder, there’s a place for your skills—and possibilities within your reach.
Explore every role on offer—our growth is limitless, and so are your opportunities.
Ready to apply? Check back regularly for the latest opportunities and see how your application is progressing.
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