Lanes Group
Service Coordinator (Weekday Nights)
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Service Coordinator (Weekday Nights)
Service Coordinator (Weekday Nights) – Rail Operations
The Service Coordinator (Weekday Nights) supports the operational control room during night-time weekend operations, focusing on workforce and plant allocation for planned and reactive works while ensuring compliance with rail operational requirements.
Hours
Sunday to Thursday nights: 9:30 PM – 5:30 AM (8-hour shifts)
Key Responsibilities
- Allocate crews, vehicles, and equipment to planned and reactive works across the network.
- Liaise with the Duty Engineer for technical direction and escalation as required.
- Communicate clearly with field-based teams, project managers, and supervisors.
- Support the coordination of emergency response works during night shifts.
- Ensure effective shift handovers to daytime coordinators and Duty Engineers.
- Maintain compliance with safety, access, and competency requirements.
- Log all work accurately, including shift reports, delays, and completion notes.
- Monitor job progress in real time and update records on the operational management system.
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Skills and Experience Required
✔ Preferred: Previous experience in a coordination, scheduling, or control room environment (rail, drainage, highways, or utilities preferred). ✔ Essential:
- Clear and confident communication, especially under pressure.
- Strong attention to detail and accurate record-keeping.
- Ability to work independently during night operations.
- Good IT skills and the ability to learn internal systems.
- Strong organisational skills with the ability to manage multiple workstreams simultaneously.
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Benefits
✅ 21 days pro rata’d holiday allowance ✅ Pension scheme (including death-in-service benefits) ✅ Free car parking ✅ Regular training opportunities, including in-house City & Guilds qualifications
About Lanes Group
Lanes Group plc is a leading nationwide utility services provider, employing over 3,500 dedicated professionals across a turnover exceeding £500 million.
Committed to excellence, innovation, and industry-leading services, we foster a dynamic, diverse environment where professional growth is prioritised. Join us to contribute to our continued success!
Diversity & Inclusion
We are an equal opportunities employer and welcome applications from under-represented members of the community.
Strictly no agencies please.
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