Opus Recruitment Solutions
Service Delivery Manager
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Service Desk Team Lead | £55,000 - £60,000 | Hybrid
MSP | Managed Service Provider | Second Line Support | 2nd Line Support | Escalation | Windows Server | Azure |
Looking for a company that loves to progress from within?
Maybe you want somewhere which will support you through certifications?
I have partnered with a Microsoft Gold Partner MSP that harness technology for the healthcare and education sectors.
About the Role
They’re looking for a Service Desk Team Lead to lead a team of 10 of 2nd line Engineers mixed between Bristol and Glasgow. As a Team Lead you will have a solid technical background and act as a point of escalation from the team and speak with third party customers.
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You will have a solid technical grounding ideally coming from a support role previously. The types of projects you will be on is Azure migrations, server upgrades and work across the Microsoft Stack.
Key Details
- Salary: Up to £65,000 with a bonus
- Location: Hybrid with 3 days a week onsite and you can pick which office you go to Bristol, London, Newcastle or Glasgow.
- Benefits: Medical care options, EV schemes, bonus, and more.
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What You'll Do
- Lead a team of 10 of 2nd line Engineers
- Act as a point of escalation from the team and speak with third party customers
- Work on Azure migrations, server upgrades, and projects across the Microsoft Stack
Requirements
- Solid technical background
- Previous experience in a support role
- Familiarity with Azure, Windows Server, and the Microsoft Stack
How to Apply
Interested? If so pop over a CV and let's have a chat about the role.
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