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Service Desk Analyst
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💻 Role: Service Desk Analyst (1st/2nd Line Support)
💰 Salary: Up to £35,000
📍 Location: Victoria, London (Hybrid, 3 days p/w onsite)
🛠 Key Skills: 1st/2nd Line Support, Windows, Microsoft 365, Active Directory, Azure AD, Intune, IT Support
We're partnered with a well-established investment business that's continuing to invest in its internal technology function. They're looking for a Service Desk Analyst to join a collaborative IT team, providing 1st and 2nd line support to users across the business.
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This is a varied role combining service desk and deskside support, helping employees with hardware, software, and workplace technology while delivering a first-class support experience.
Service Desk Analyst Requirements:
- Experience in a 1st/2nd Line Support or Service Desk role
- Strong knowledge of Windows, Microsoft 365, and Active Directory
- Experience with Azure AD, Intune, or other endpoint management tools
- Experience using ITSM/ticketing systems
- Strong communication and customer service skills
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Why Join?
- Join a collaborative and supportive IT team
- Broad exposure across modern workplace technologies
- Excellent training and career development opportunities
- Competitive salary, bonus, and comprehensive benefits package
Interested? Apply now or get in touch for more information.
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