NHS Blood and Transplant
Service Development Manager - ARCs
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Service Development Manager - ARCs
Service Development Manager – Organ Donation & Transplant British Standard
Job Summary
At NHS Blood & Transplant (NHSBT), we deliver a unique service supporting life-saving donations to transform lives. Join our expert team in organ donation and transplantation, contributing to the national Assessment & Recovery Centre (ARC) programme that extends equitable access to critical organ services.
As a Service Development Manager, you’ll drive innovative improvements to Machine Perfusion Technology, bridging gaps between supply and demand. You’ll lead transformative projects, foster stakeholder relationships, and ensure timely, high-impact outcomes in a role filled with meaningful impact—and never a dull moment.
Main Duties & Responsibilities
Core Accountabilities
- Collaborate with ARCs Programme Director, clinical leads, and senior leadership to deliver strategic ARCs objectives on time and to higher standards.
- Exercise autonomy across critical projects under Organ Donation and Transplantation 2030, futureproofing capacity whilst working under tight deadlines.
- Solve emerging issues tied to Strategy 2030 initiatives, ensuring effective redeployment of resources and forward progress.
- Be the expert voice for service development and printOGX processes, with deep knowledge of resuscitation restoration retrieval services.
Leadership & Stakeholder Engagement
- Partner with the ARCs Programme Director and Head of Service Development to coordinate Machine Perfusion rollout, translating vision into action.
- Ensure clarity and alignment across (programme business case, clinical strategy and implementation plans**—balancing urgency with thorough coordination.
- Foster strong internal (OD/development teams) and external (NHS/RFX operators) relationships—with compassionate communication as priorities.
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Administrative & Analytical Work
- Draft research reports, correspondence/network updates, and technical documentation—actionable against strategic objectives.
- Manage task coordination, lead reporting, and cross-specialty analysis (transplant programmes, policy, procurement analysis).
About You
Experience & Knowledge
- Political/sensitive environments – Successfully navigating conflicting priorities in organisations.
- +10 years direct experience managing complex change, including procurement/clinical workflows and influencing consultant grades.
- Collaborative experience driving NHS Zero Trust or culturally diverse teams.
Technical competency: Machine Perfusion comparison, organ donation pathways, compute such as infrared thermal screening are all assets.
Qualifications & Training
- Project/change leadership accredited (e.g. APM/IPMA):
- Master’s degree (or equivalent clinical designation) OR senior experience with sector-specific, commensurate expertise.
- Pursues CPD initiatives –reuraded on salvation recovery procedures technology.
About Us
We are NHSBT—where single gatherings of experts enable transformations at scale.
Daily contributions support lives saved and future needs suddenly drained: whether organ donations, blood transplantation, or shared care pathways. No two days are alike.
Together, we uphold three key values, a foundational framework for our patient-centric and compassionate ethos:
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- Caring with purpose
- Expert precision
- Quality excellence
Our vision: Make extraordinary careers possible in the NHS. Join a unique national workforce improving lives and joining a community which reaps absolute patience with every turn as we work towards enhanced accessibility on unified standards.
What We Offer
As a NHSBT colleague, you receive:
- Corporate flexibility
- Hybrid work policy: nationally aligned approach—self-managed hours blending at-site focus with tailored flexibility.
- Personalised arrangements: Remote roles, proactively adaptable.
- Balanced lifestyle
- 27 days paid annual leave (plus bank holidays).
- Progressively higher leave after 5 years (29 days), then 10 years (33 days).
- Financial & Benefits Security
- NHS Pension Scheme: a defined benefit plan despite investment risk.
- Learning & Growth Culture
- Professional support through NHSBT’s flagship Thrive programme.
- Wellbeing Priorities
- Tailored resources: Occupational Well-being Program & Employee Assistance.
Disability Confident: Dedicated constructiveness within recruitment process. Contact Charlotte.Walker@nhsbt.nhs.uk for confidential questions.
Next Steps
- Closing Date: Sunday 12th July, 23:59
- Assessment Process: Interview with mandatory 15-minute presentation via Teams
- Event Dates: 24th and 28th July (location/confirmation TBC)
Explore our recruitment portal or visit the NHSBT Careers page for more.
Read further details via the Person Specification.
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