Stericycle
Service Driver Class 2 - Shred-it
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Service Driver Class 2 - Shred-it
About Us
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since its founding over 30 years ago, we have grown from a small startup in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us in our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose
As part of a busy transport team, our Service Drivers are responsible for the collection, destruction, movement, and unloading of confidential wastepaper and electronic storage devices on behalf of various customers within the professional, financial, and retail industries.
Every Service Driver represents Shred-it at our clients’ place of business. Service Drivers are the face of Shred-it. From arrival through to departure, after final clean-up of the client’s area, the Service Driver’s performance must be superior and undertaken with complete regard for confidentiality, courtesy, and environmental consciousness.
Key Job Activities
- Working a 40-hour week (over 4 days) as a key point of customer contact.
Daily Routine:
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Arrive punctually, dressed in Shred-it uniform at the stated start time for your branch each day and clock-in.
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Check client allocation (routing) for the day’s run of your assigned vehicle.
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Complete a conscientious circle-check of your assigned vehicle using the circle checklist form.
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Correct any minor issues detected during the circle check; report more serious items to CSS (Customer Service Support).
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Obtain all necessary documentation for the day’s operations.
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Leave the yard within 20 minutes of clock-in.
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Carefully park the truck in the designated area.
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Record the time of arrival using the handheld device.
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Politely greet the client contact and record any changes they may advise.
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Quietly and conscientiously remove customer confidential material from premises, adhering to company security and safety policies.
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Provide and explain the certificate of destruction to the client.
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Record the time shredding was completed/materials were loaded on the truck.
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Unload the vehicle or park it as per branch process.
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Attend a debrief with CSS.
If any changes to locations or time-of-service are indicated, carefully notate them on the Driver’s Information Sheet.
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Return the handheld device and printer to the docking station.
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Ensure proper clock out.
Education
- Preferred: Minimum GCSE level education.
Experience (EMEAA)
- Must have a valid GV license (LGV HGV Category C) and current Driver CPC, along with a digital tachograph.
- Previous driving and customer-facing roles are advantageous but not essential.
Key Skills & Personal Traits Required:
- Positive attitude and good work ethic.
- Strong interpersonal and communication skills with others.
- Conscientiousness and keen attention to detail.
- Self-motivated and flexible.
- Reliable and trustworthy.
- Previous experience in following security and safety processes.
- Proficiency in using business equipment (such as handheld devices).
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Language Skills:
- Must possess good spoken English language skills.
Technical Literacy Requirements:
- Ability to read and understand customer information sheets.
- Ability to write clear messages on daily reporting sheets.
Certifications & Licences
- HGV Category C Driving License.
- Current Driver CPC.
- Digital tachograph certification.
Benefits
Stericycle offers competitive benefits to support your well-being and career growth:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – An online library for self-development and learning
- Annual performance-related pay review
- Referral Scheme (Earn by introducing qualified individuals from your network to Stericycle)
- Flu voucher
- Eye test voucher
Disclaimer
This description provides a summary of the essential functions and working conditions of the role. It should not be construed as an exhaustive list of all responsibilities, duties, and requirements. This document does not establish an employment contract (explicit or implied) nor does it guarantee any employment condition or benefits. Stericycle is committed to accommodating individuals with disabilities where applicable under employment law. Any modifications to role specifications are subject to local laws and the company’s human resources policies.
This position is open to people with disabilities, and Stericycle will consider reasonable workplace accommodations in compliance with its HR and safety policies. Stericycle may modify aspects of the position verbally or in writing at any time with or without advanced notice where necessary.
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