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Service Engineer
Service Engineer – Permanent (Full-Time)
Location:
Coventry (CV2 2TA) with 50% expected travel
As a Service Engineer within DHL Supply Chain, you’ll play a central role in maintaining our automated logistics operations—keeping them running smoothly, safely, and efficiently across multiple sites. Working with advanced machinery and cutting-edge technologies, you’ll ensure these systems remain reliable, supporting fast-paced supply chain operations.
This role blends hands-on engineering, technical problem-solving, and cross-team collaboration, offering the chance to apply your expertise in real-world environments where your impact is visible and valued. Whether supporting colleagues on-site, resolving remote issues, or coordinating with suppliers and workshop teams, you’ll be a trusted partner ensuring our equipment always performs at its best.
✅ Responsibilities
- Provide high-quality technical support, maintenance, and servicing for automated logistics equipment, ensuring smooth and reliable performance.
- Collaborate closely with operations, workshop, and supplier teams to support assets throughout their lifecycle.
- Manage and resolve ticketing system issues, keeping stakeholders informed and reducing downtime.
- Offer on-site and remote support to operations teams, maximising equipment availability and efficiency.
- Diagnose and resolve electrical, mechanical, pneumatic, and control-system-related faults across various automated machinery.
- Work with advanced maintenance tools and emerging technologies.
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✅ Requirements
- Hands-on experience with mechanical and electrical systems.
- Minimum qualification: HND (or equivalent) in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related discipline.
- Strong understanding of PUWER and ISO standards relevant to machinery safety and performance.
- Full UK driving licence – Required for multi-site travel responsibilities.
- Ability to work independently, manage multiple priorities, and support operations across multiple sites.
✅ Benefits
- Company car provided during working hours
- Private Medical Insurance
- 33 days annual leave (with option to purchase additional days)
- Discretionary performance bonus
- Flexible working arrangements available (discuss at interview)
- Generous pension scheme (employer contribution: 8% + employee 4%)
- 24/7 confidential GP consultations
- Access to hundreds of retail and lifestyle discounts
- Affordable loans, employee savings schemes, and free mortgage advice
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✅ About DHL Supply Chain
We are global leaders in supply chain management, with 188,000 employees across 50+ countries, delivering solutions for retail, automotive, healthcare, and beyond.
✅ Inclusivity & Commitment
At DHL, we foster an inclusive workplace where every voice matters. We support the Armed Forces Covenant, actively helping veterans and ex-service personnel transition into new careers.
Note: Interviews are provisionally scheduled for the week commencing 22nd June. Applications submitted after this date may not be considered but will be added to the talent pool for future opportunities. Early submission recommended.
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