Veolia | Water Tech
Service Engineer (Healthcare)
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Service Engineer (Healthcare)
Service Engineer (Healthcare and Scientific)
Field-based, UK-wide – the ideal candidate will be based in the North West area (Manchester, Liverpool, Stoke)
- Permanent, Full-time, 37.5 hours per week
- 25 days annual leave plus bank holidays and your birthday off!
- Company Van
- Fuel Card
- Comprehensive Pension Scheme
- Private Medical Insurance
- Access to Private GP
- Plus much more!
Are you a Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career by joining a successful and rapidly growing global company, who can offer you structured progression opportunities and flexible benefits?
Are you passionate about Ecological Transformation and being part of making a change to the planet?
If so, we have a fantastic opportunity to join our leading, well-respected water technologies company, where you will play a pivotal role in giving our customers the best-in-class quality service, focusing on the Municipal market, by working on a number of sewage and drinking water treatment sites.
Responsibilities
As part of this role, a flexible approach to customers’ needs and working hours is required and may include:
- Need to work some weekends and during public holidays.
- Inclusion on a rota to provide out-of-hours cover and rapid response to our clients.
At Veolia, we are committed to ensuring you have the best experience possible and taking your career to the next level.
Key Responsibilities of a Service Engineer:
- Develop and maintain good working relationships with customers through providing best-in-class quality service by:
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Being punctual, helpful, and courteous.
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Carrying out preventive maintenance and commissioning work.
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Timely submission of work reports, timesheets, and all other documentation.
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Timely completion of site tasks and activities as required.
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Offering technical and commercial support to clients post-sale, along with feedback on future product development, features, and functions.
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Identifying recommendations and opportunities to improve the client’s system (reliability or productivity) and where appropriate, quoting the client for parts, consumables, or plant.
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Undertaking upgrades and refurbishment work.
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For all of the above, provide regular updates to your line manager on any issues that may result in financial, reputational, or operational impact on the Company.
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Carry out breakdown work – troubleshooting/fault finding.
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Liaise and work with the appropriate sales team.
Qualifications & Requirements
General Requirements:
- Experience as a Service Engineer in the Healthcare and Scientific industry.
- A qualification in Mechanical, Electrical, or Chemical Engineering.
- Extensive knowledge and experience of our company’s products, applications, and markets.
- Full UK Driving Licence is essential.
- Excellent communication skills with previous client-facing experience.
- Punctual and presentable.
- Knowledge and experience in water treatment is desirable.
- Excellent time management skills.
- Passionate about providing a first-class service to our customers.
- Ability to handle challenging conversations with customers and find resolutions.
- A good level of IT competency.
- Ability to prioritise workload and manage multiple tasks.
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Additional Information
Employee Benefits Package
We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security:
- 25 days annual leave to recharge.
- Birthday leave to celebrate your special day.
- Company car benefit for flexibility and comfort.
- Enhanced pension scheme for long-term security.
- Partnership with benefits provider for exclusive discounts and recognition programs.
- Eye care and flu vouchers.
- Well-being services, including 24/7 access to virtual GP consultations.
- Refer-a-friend program with rewards for helping grow our teams with talented individuals.
Additional benefits:
- Option to enrol in a range of flexible benefits, including:
- Private Medical Insurance.
- Buy / Sell Annual Leave.
- Group Income Protection.
- Dental Insurance.
- Travel Insurance.
- Availability of Group Life Assurance and Critical Illness cover for you and your partner.
- Options to Personal Computer, Car Leasing, and Cycle-to-Work Schemes.
Commitment to Diversity
As an inclusive company, Veolia is committed to diversity and equal consideration for all applications, without discrimination.
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